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7401 Market St Reviews
Read reviews from customers who used our services at 7401 Market St
Total reviews
121
Average Rating
4.5/5
Rich H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1732426212554
angel C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1730688569333
He was very professional and answered all questions
Judy R,
Customer service response - Thank you for your review, Judy! We're pleased to hear our technician was professional and answered all your questions.
Sears Home Services on 1730689183917
The technician was very experienced and kind.
Sonia V,
Customer service response - Thank you for your review, Sonia! We're glad to hear our technician was experienced and kind.
Sears Home Services on 1730191414785
My tech was very nice and knowledgeable. He was in and out under 1 hour and even shared some tips on keeping my dishwasher running longer.
Beverly E,
Customer service response - Thank you for your review, Beverly! We're glad to hear our technician was nice, knowledgeable, and provided helpful tips for your dishwasher.
Sears Home Services on 1729813297936
Anthony was knowledgeable and professional. All of the technicians have been wonderful. The service contract itself is terrible. I have had the service contract for several years and after my last encounter I decided to cancel. I thought I was actually not renewing my contract which was due to expire 12/2024. I used the wrong words and was charged 25.00 for cancellation which I was told could not be reversed. I admit I said cancellation instead of not renewing. This was done after being frustrated with a service call that was scheduled for 10/14 and confirmed and an email sent stating when the technician was to arrive and being cancelled an half hour prior to his arrival time . I was offered no compensation for the abrupt cancellation of this appointment. You can never speak to a supervisor and the person you speak to can not help. The technician came out the next day and serviced the appliance. Customer service STINKS!!!!!!!!!!!!!out of 125.00!!!!!!
Emmaline A,
Customer service response - Thank you for your review! We're delighted to hear that Anthony provided knowledgeable and professional service.
Sears Home Services on 1729215184682
Polite and amiable, performed work quickly, kindly explained warranty vs. One time repair costs.
Suzanne P,
Customer service response - Thank you for your review! We're pleased to hear that our technician was polite and amiable, and provided clear explanations on warranty and repair costs.
Sears Home Services on 1729048038394
Rocco C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1727144674020
Neil was both skilled and courteous. Enjoyed having him in our home. He fixed our oven in no time.
Charles S,
Customer service response - Thank you for your kind words about Neil's skills and courtesy. We're delighted to hear he quickly resolved your oven issue!
Sears Home Services on 1726786998744
Technician was very knowledgeable of our washing machine. He seemed very thorough as he immediately discovered the problem. Once corrected, he kept checking for any additional problems that could be present.
Phil J,
Customer service response - Thank you for sharing your experience, Phil. We're glad to hear our technician was thorough and knowledgeable in addressing your washing machine issue.
Sears Home Services on 1724996128434
