7401 Market St Reviews
Read reviews from customers who used our services at 7401 Market St
Total reviews
121
Average Rating
4.5/5
Cody L,
Neil was kind fast and very efficient.
Marian W,
Bob is very professional and knowledgeable. He explained what was wrong and showed me. I am so happy my oven is fixed!
Kelly,
Customer service response - Thank you for taking the time to leave a review! We're glad to hear that Bob provided you with professional and knowledgeable service, and that your oven is working again. We appreciate your business!
Sears Home Services on 1707190754440
The B,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1776108577001
Happy with the service, but an 11 hour time frame for service is not acceptable. Morning or afternoon is fine.
Lynn M,
Customer service response - Thank you for your review, Lynn! We're glad you were happy with the service and appreciate your feedback on the time frame.
Sears Home Services on 1760316501724
The service was excellent, and the tech diagnosed the issue quickly and answered all of my questions. Only complaint: I had scheduled for 8am-12pm arrival, and they didn’t get here until 3pm, and I received no notice that they were running late.
Rebekah M,
Customer service response - Thank you for your review, Rebekah! We're glad to hear the service was excellent and your questions were answered. We apologize for the delay and lack of notice regarding the technician's arrival time.
Sears Home Services on 1755460359682
mildred K,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1753926334891
Parts were ordered and shipped directly to the house. When the technician arrived he started to repair the appliance. During the repair he kept the area clean. After the repair he didn't remove the trash that was left behind. Overall a well done job
Bradley M,
Customer service response - Thank you for your feedback, Bradley. We're glad to hear the repair was well done and appreciate your input on the cleanup. We'll work on ensuring our technicians leave the area tidy.
Sears Home Services on 1754523987837
That is not a scratch it’s a crack.
Kathleen C,
The guy that came for the service continued to cough and not attempt to cover his mouth which we didn’t appreciate at all
Jeff K,
Customer service response - Thank you, Jeff, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1707455003544