374 Windsor Highway Rte 32 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kenny D
John was good, he knew what he was doing, and he answered my questions about my washer and dryer. The only issue was the payment process. My shop your way MC kept being Declined, after several attempts. I didn't understand, because I've used it every time I had my machines serviced, and my account is up to date.,to amount due was only $214.08, and I had more than enough on my card to pay for it. John didn't understand it either. So I had to use another card. When I called to find out why, I was told that there was no charge or purchase made. For 5/23/2025.
papine01
Bob B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 20, 2025
Allen B
We had a Craftsman riding mower that wouldn't start, and none of my DIY solutions worked. We were able to get a same-week appoint with Sears Home Services. Frank, the service rep, was able to immediately diagnose the problem, and had the necessary parts on hand to make the repair. We were up and running again within half an hour of his arrival, at what I thought was a reasonable price.
Customer service response - Thank you for your review, Allen! We're glad to hear Frank quickly diagnosed and repaired your Craftsman riding mower, getting you up and running again promptly.
Sears Home Services on May 18, 2025
Sidney B
Tech was on tme , on point. Respectful, professional, knowledgeable. Who could ask for more. Just wish could've had repair done sooner 10 day's is a long time without oven
Customer service response - Thank you for your review, Sidney! We're glad to hear our tech was respectful, professional, and knowledgeable, and we apologize for the wait time for your oven repair.
Sears Home Services on May 15, 2025
Denise
Friendly, polite technician! Only needed to pay the base 'show up' fee.
Customer service response - Thank you for your review, Denise! We're glad to hear our technician was friendly and polite, and that you only needed to pay the base fee.
Sears Home Services on May 15, 2025
Rosie G
Excellent service very knowledgeable and helpful thank you!!
Customer service response - Thank you for your review, Rosie! We're glad to hear you found our service knowledgeable and helpful.
Sears Home Services on May 15, 2025
Karl E
Frank has serviced my craftsman tractor for at least the past 10 years and ALWAYS does a truly outstanding job! You should be glad he is part of your team!
Customer service response - Thank you for your review, Karl! We're thrilled to hear that Frank has consistently provided outstanding service for your Craftsman tractor over the years.
Sears Home Services on May 08, 2025
Tom M
Robert was exceptional and personal. He was extremely professional and accommodating. I would recommend him for any future repairs.
Customer service response - Thank you for your review, Tom! We're glad to hear that Robert provided exceptional, professional, and accommodating service.
Sears Home Services on May 04, 2025
Susan H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 01, 2025
