374 Windsor Highway Rte 32 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bob B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 20, 2025
Allen B
We had a Craftsman riding mower that wouldn't start, and none of my DIY solutions worked. We were able to get a same-week appoint with Sears Home Services. Frank, the service rep, was able to immediately diagnose the problem, and had the necessary parts on hand to make the repair. We were up and running again within half an hour of his arrival, at what I thought was a reasonable price.
Customer service response - Thank you for your review, Allen! We're glad to hear Frank quickly diagnosed and repaired your Craftsman riding mower, getting you up and running again promptly.
Sears Home Services on May 18, 2025
Sidney B
Tech was on tme , on point. Respectful, professional, knowledgeable. Who could ask for more. Just wish could've had repair done sooner 10 day's is a long time without oven
Customer service response - Thank you for your review, Sidney! We're glad to hear our tech was respectful, professional, and knowledgeable, and we apologize for the wait time for your oven repair.
Sears Home Services on May 15, 2025
Denise
Friendly, polite technician! Only needed to pay the base 'show up' fee.
Customer service response - Thank you for your review, Denise! We're glad to hear our technician was friendly and polite, and that you only needed to pay the base fee.
Sears Home Services on May 15, 2025
Rosie G
Excellent service very knowledgeable and helpful thank you!!
Customer service response - Thank you for your review, Rosie! We're glad to hear you found our service knowledgeable and helpful.
Sears Home Services on May 15, 2025
Karl E
Frank has serviced my craftsman tractor for at least the past 10 years and ALWAYS does a truly outstanding job! You should be glad he is part of your team!
Customer service response - Thank you for your review, Karl! We're thrilled to hear that Frank has consistently provided outstanding service for your Craftsman tractor over the years.
Sears Home Services on May 08, 2025
Tom M
Robert was exceptional and personal. He was extremely professional and accommodating. I would recommend him for any future repairs.
Customer service response - Thank you for your review, Tom! We're glad to hear that Robert provided exceptional, professional, and accommodating service.
Sears Home Services on May 04, 2025
Susan H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 01, 2025
Lisa K
Robert was friendly and knowledgeable. He kept me informed as he was working.
Customer service response - Thank you for your review, Lisa! We're glad to hear that Robert was friendly and knowledgeable, keeping you informed throughout the process.
Sears Home Services on April 21, 2025
Gerri H
He was fantastic. Please only send him next time.
Customer service response - Thank you for your review, Gerri! We're glad to hear you had a fantastic experience and will do our best to accommodate your request for the same technician next time.
Sears Home Services on April 20, 2025