171 Delaware Avenue Reviews

Read reviews from customers who used our services at 171 Delaware Avenue


Total reviews

112


Average Rating

4.5/5

June 12, 2025
Overall rating

William H,

Customer service response - Thank you so much for the 5-star rating, William! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1749779433317

June 11, 2025
Overall rating

Prompt and professional service!

Gregory F,

Customer service response - Thank you for your positive feedback, Gregory! We're happy to hear you appreciated the prompt and professional service.

Sears Home Services on 1749602972720

June 10, 2025
Overall rating

Ian M,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1749514893467

June 08, 2025
Overall rating

Carol J,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1749436548428

June 08, 2025
Overall rating

Gary D,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1749436548452

September 29, 2025
Overall rating

Seemed to be knowledgeable. Appliance is currently running on both appliances. Communication was great with him. Sears has other issues that need to be resolved. Example: Sears is on the FRAUD list for every credit card company. I have to put both Sears and the credit card company on the phone at the same time before I can make an appointment otherwise the appointment won't go through and I get numerous pending charges on my credit cards every time your customer service tries to make an appointment for me for an appliance repair. THIS NEEDS TO BE RESOLVED! It's so frustrating and unacceptable. There were 5 $100 transactions on my card that was there for 5 days because of this problem. Also, my refrigerator issue was due to the previous service tech in May didn't put the refrigerator back together correctly (pipe was hitting the back cover and vibrating) during the initial compressor repair but you still made me pay for the $100 service charge because it was after the 30 days. Where is the company's responsibility to honor good workmanship? It makes me want to cancel the maintenance agreement with Sears and go with another company. I've been a Sears customer for 45 years and it sucks that the service has come to this. Who drove your company to the ground. Shameful.

JoEllen H,

Customer service response - Thank you for your positive feedback, JoEllen! We're glad to hear you appreciated the knowledgeable service and great communication.

Sears Home Services on 1748910694421

May 20, 2025
Overall rating

Very professional and finished in a timely manner!

mary E,

Customer service response - Thank you for your positive feedback, Mary! We're happy to hear you appreciated the professionalism and timely service.

Sears Home Services on 1747701025575

May 13, 2025
Overall rating

Frederick I,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1747185288235

April 30, 2025
Overall rating

Awesome service, professional and friendly. Very informative

Yvonne W,

Customer service response - Thank you for your positive feedback, Yvonne! We're glad to hear you appreciated the professional, friendly, and informative service.

Sears Home Services on 1745974317159

May 06, 2025
Overall rating

Thank you, glad it's fixed. Laundry done

Dianne R,

Customer service response - Thank you for your review, Dianne! We're glad to hear you had a positive experience with your claim.

Sears Home Services on 1745976642408

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