253-01 Rockaway Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Karen F
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 30, 2024
Al J
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 19, 2024
Margaret L
Technician was on time and explained the process well.😊
Customer service response - Thank you for your positive feedback, Margaret! We're glad to hear that our technician was punctual and explained the process clearly.
Sears Home Services on October 22, 2024
Keith G
The tech was a pure professional!!
Customer service response - Thank you for your positive feedback, Keith! We're thrilled to hear that our technician provided a professional service.
Sears Home Services on October 22, 2024
Ue R
The service Tech was great and very professional. The part ordered as of this message has not come in , I ordered the part from amazon almost three weeks ago I received it with in a week, for over two weeks I informed customer service too set met up for service I have the part, when the day would arrived the AI would call and state my item ordered from Sears had not been delivered I would have to reschedule service, this delayed my dryer from being fixed for almost three weeks, I am upset with SHS, I'm still waiting on the part for the dryer, as per the AI.
Customer service response - Thank you for sharing your experience, Ue Ro. We apologize for the inconvenience caused by the delay in receiving the part and the scheduling issues. Your feedback is important to us, and we hope to resolve this matter promptly.
Sears Home Services on October 17, 2024
Carol B
Technician was professional and efficient.
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was professional and efficient.
Sears Home Services on October 08, 2024
Greta B
The tech was very professional and courteous he did the job now the fridge is working as it should.
Customer service response - Thank you for your positive feedback, Greta! We're delighted to hear that our technician was professional and courteous, and that your fridge is now working properly.
Sears Home Services on October 06, 2024
Alma S
He did an excellent job. Very personable and courteous. He clean up and left the area tidy.
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician was personable, courteous, and left the area tidy.
Sears Home Services on September 24, 2024
Stella M
He was polite, understood his job and was very informative about the problem with the dryer.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 21, 2024
Gerald A
Technician wash very knowledgeable and professional.
Customer service response - Thank you for your kind words! We're delighted to hear that our technician provided knowledgeable and professional service.
Sears Home Services on September 18, 2024
