253-01 Rockaway Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (62 reviews)

pauline G

March 25, 2024

My technician was a woman. She was excellent. She understood my problem and solved it. My dryer wasn’t heating and she opened the dryer and solved it. Very impressive and knowledgeable.

Source: Google

Customer service response - Thank you for the positive feedback! We're thrilled to hear our technician was able to expertly resolve your dryer issue.

Sears Home Services on March 25, 2024

Skye W

March 02, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on March 03, 2024

Lee H

February 05, 2024

The tech was knowledgeable and courteous. He did an excellent job repairing our refrigerator, and explaining what was done.

Source: Google

Customer service response - Thank you for taking the time to leave us a review. We truly appreciate your feedback and are thrilled to hear that our technician provided knowledgeable and courteous service while repairing your refrigerator.

Sears Home Services on February 05, 2024

Abera G

January 24, 2024

Very knowledgeable technician. Explain what happened to the appliance.

Source: Google

Customer service response - Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that our technician was knowledgeable and explained the issue with your appliance.

Sears Home Services on January 24, 2024

CeCe M

January 25, 2024

The experience spectacular by far. Even though it took 3 tries before it was completed. Pleasant experience and personality. He needs a raise!!

Source: Google

Customer service response - Thank you so much for leaving a review of your experience with Sears Appliance Repair. We apologize for any inconvenience caused by the need for multiple visits, but we appreciate your kind words and are glad to hear that you had a pleasant experience overall. Your feedback is valuable to us, and we will take it into consideration.

Sears Home Services on January 26, 2024

Christopher B

January 18, 2024

Very professional, thorough and kn.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you found our service professional and thorough.

Sears Home Services on January 19, 2024

PatriciaAngus73

February 05, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, PatriciaAngus73! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on February 05, 2024

Devondre W

February 07, 2024

Friendly and respectful

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our service was friendly and respectful.

Sears Home Services on February 08, 2024

Sherriel F

February 05, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on February 05, 2024

Miz A

February 07, 2024

Philip was great! He knew exactly what he was doing. He was able to easily diagnose the problem and fix it once the issues arrived. Also was very mannerly and even asked for water from the two for the machine. He cleaned up and even out my items back in the refrigerator! Excellence all around! Thanks Phillip!

Source: Google

Customer service response - Thank you for taking the time to leave this wonderful review! We're glad to hear that Philip provided excellent service, diagnosed the problem quickly, and fixed it promptly. We appreciate your kind words and thank you for choosing our sears appliance repair.

Sears Home Services on February 07, 2024

Average Rating: 4.3/5 (62 reviews)