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253-01 Rockaway Blvd Reviews
Read reviews from customers who used our services at 253-01 Rockaway Blvd
Total reviews
124
Average Rating
4.5/5
The tech John was very good. I dislike the fact that there is human interaction. The system is difficult to schedule appointments. I will not use Sears services because of this reason. Stopping my warranty.
Darryl F,
Customer service response - Thank you for your feedback, Darryl. We're glad to hear John provided good service, but we're sorry to hear about your scheduling difficulties. Please contact us directly so we can address your concerns.
Sears Home Services on 1752454398941
Patsy J,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1747702938569
Mary R,
Customer service response - Thanks for the great rating, Mary! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1745363768216
Charles W,
Customer service response - Hi Charles, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1723517902330
The tech came and fixed my range, and it is working now. He was very helpful and when explaining things to me
Elnora B,
Customer service response - Thank you for acknowledging our technician's professionalism and efficiency. We're glad to hear you had a positive experience with our service.
Sears Home Services on 1717758179586
The technician knows his job and was able able to complete in a timely manner. He was very respectful. He came within the time window.
Marvalyn D,
Kevin G,
The freezer door is still not closing. It needs repairs.
Sarah,
Customer service response - We apologize for the trouble you've faced, Sarah. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1722906514732
Serviceman Phillip came early in the morning which was very good for me. He was not very pleasant to interact with and he displayed poor tolerance and a bad temper. Very poor customer service!
Maverly D,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707379180840
Horrible
Link617 (,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1775521484998
