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605 Old Country Rd Reviews
Read reviews from customers who used our services at 605 Old Country Rd
Total reviews
56
Average Rating
4.4/5
After spending $160 on a guy who came a few days earlier, couldn't open the locked door and then explaining that he has to, a) break the door latch, b) replace the water pump, and possibly, c) replace the motherboard, I was getting extremely worried. Well Alex showed up, got inside the unit, opened the door from the inside (which the original guy didn't know how to do) and in about one hour, realized that there was a clog in the filter and that fixed everything! The lesson learned here was always call a licensed technician of the unit before calling "Chuck-in-a-truck." The unit works flawlessly now and I am so happy!!! (laundry was piling up!)
Joe O,
Customer service response - We're thrilled to hear that Alex was able to resolve the issue efficiently and get your unit working flawlessly. Thank you for sharing your positive experience and for choosing our licensed technicians!
Sears Home Services on 1726625857833
Brian, our technician was amazing. Friendly, knowledgeable, professional. He did a great job and got our refrigerator running again! Thanks Brian.
Mikel A,
Customer service response - We're thrilled to hear about your positive experience with Brian and that your refrigerator is up and running again. Thank you for your wonderful review!
Sears Home Services on 1724033799242
Alfredo M,
Customer service response - Thank you so much for the 5-star rating, Alfredo! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1723083984809
Bob was a pleasure and very professional. He got the job done!
Robert G,
Customer service response - Thank you for sharing your positive experience with Bob; we're thrilled he met your expectations with his professionalism and efficiency.
Sears Home Services on 1720018473300
Technician showed up diagnosed the problem and fixed it. This is the best warranty service.
dorethia H,
Customer service response - Thank you for your positive feedback! We're thrilled to hear about your satisfaction with our warranty service and timely repair.
Sears Home Services on 1719549240130
Alexander was very professional, courteous and friendly. The communication was great and my appliance was repaired immediately.
Eric,
Customer service response - Thank you for your kind words about Alexander and our service. We're thrilled to have been able to repair your appliance promptly!
Sears Home Services on 1718155826020
Joanie P,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718079642524
Christine F,
Customer service response - A big thank you, Christine, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717404124365
Brain was very nice and knowledgeable
Curtis W,
Customer service response - We're delighted to hear that our technician, Brain, provided excellent service and knowledge. Thanks for your kind review!
Sears Home Services on 1710388616403
Fantastic!!!!!
Alice W,
Customer service response - Thank you for your fantastic feedback! We appreciate your positive review.
Sears Home Services on 1708017784026
