605 Old Country Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (35 reviews)

Linda A

October 13, 2024

Repairman was a gentleman..knowledgeable..answered my questions..many thanks

Source: Google

Customer service response - We're delighted to hear that our repairman provided knowledgeable and courteous service. Thank you for your kind review!

Sears Home Services on October 13, 2024

Lana B

October 11, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 10, 2024

David B

September 17, 2024

Technician was very nice and knowledgeable

Source: Google

Customer service response - We're delighted to hear that our technician provided excellent service and knowledge. Thank you for your kind review!

Sears Home Services on September 17, 2024

Joe O

September 17, 2024

After spending $160 on a guy who came a few days earlier, couldn't open the locked door and then explaining that he has to, a) break the door latch, b) replace the water pump, and possibly, c) replace the motherboard, I was getting extremely worried. Well Alex showed up, got inside the unit, opened the door from the inside (which the original guy didn't know how to do) and in about one hour, realized that there was a clog in the filter and that fixed everything! The lesson learned here was always call a licensed technician of the unit before calling "Chuck-in-a-truck." The unit works flawlessly now and I am so happy!!! (laundry was piling up!)

Source: Google

Customer service response - We're thrilled to hear that Alex was able to resolve the issue efficiently and get your unit working flawlessly. Thank you for sharing your positive experience and for choosing our licensed technicians!

Sears Home Services on September 17, 2024

Mikel A

August 18, 2024

Brian, our technician was amazing. Friendly, knowledgeable, professional. He did a great job and got our refrigerator running again! Thanks Brian.

Source: Google

Customer service response - We're thrilled to hear about your positive experience with Brian and that your refrigerator is up and running again. Thank you for your wonderful review!

Sears Home Services on August 18, 2024

Alfredo M

August 07, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating, Alfredo! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 07, 2024

Robert G

July 02, 2024

Bob was a pleasure and very professional. He got the job done!

Source: Google

Customer service response - Thank you for sharing your positive experience with Bob; we're thrilled he met your expectations with his professionalism and efficiency.

Sears Home Services on July 03, 2024

dorethia H

June 27, 2024

Technician showed up diagnosed the problem and fixed it. This is the best warranty service.

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear about your satisfaction with our warranty service and timely repair.

Sears Home Services on June 27, 2024

Eric

June 11, 2024

Alexander was very professional, courteous and friendly. The communication was great and my appliance was repaired immediately.

Source: Google

Customer service response - Thank you for your kind words about Alexander and our service. We're thrilled to have been able to repair your appliance promptly!

Sears Home Services on June 11, 2024

Joanie P

June 10, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 10, 2024

Average Rating: 4.5/5 (35 reviews)
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