2001 South Rd Reviews

Read reviews from customers who used our services at 2001 South Rd


Total reviews

230


Average Rating

4.8/5

Great Service
October 31, 2025
Overall rating

Darius and Theo did a great job !!!!! They took photos and explained what happened to the dishwasher. They made sure to cleanup the area.

Richard A,

Stormville, NY
Darius
October 31, 2025
Overall rating

Darius was great. Stove is fixed. Thanks But sears gets a failing grade F. This is the fourth time I had an appointment for the stove and the previous times were cancelled by sears. Because of Ai I was not able to speak to an actual person. Unacceptable. Failed

Kathleen A,

Wappingers Fl, NY
Good timely service on refrigerator
October 03, 2025
Overall rating

Technician showed up on time notified his arrival time before hand installed parts that were pre-delivered.

Chris H,

Hyde Park, NY
Spot on diagnosis with quick repair
September 18, 2025
Overall rating

Spot on diagnosis with quick repair. Clean up afterwards excellent. Work done right in my shed.

Joseph P,

Lagrangeville, NY
Freezer Issue
August 14, 2025
Overall rating

I have an appliance repair contract w Sears for all my home appliances. I called for a feeezer repair request because we noticed our ice cream consistency has been soft. They scheduled me for a repair 3 wks out. I asked to be put on the list should any cancellations occur. I was pleasantly surprised when I received a text yesterday informing me of an opening for today so I rearranged my schedule to accommodate the repair appt. Vinny arrived at 1:15, assesed the situation and checked everything out. He couldn't replicate the problem as he checked the ice cream and it was frozen solid. He suggested since my freezer was very full it could be possible that at times maybe the door wasnt closed properly and it could possibly pop open since it was so full. So...we are going to double check each time we access it that it is solidly closed and in addition to defrosting it, we are going to use the lock on the door in the future and if, by chance, it does pop open, locking it should help keep it securely closed.

Brian K,

Poughkeepsie, NY
*****5
August 07, 2025
Overall rating

Excellent !! Very knowledgeable and fast working . Everyone was pleasant .

Christa C,

Fishkill, NY
Service, that Vincent the technician provided.
June 25, 2025
Overall rating

The service that was provided by Vincent was great. Vincent was professional knowledgeable, and very pleasant. I am very satisfied with the Service Sears provided.

Paul B,

Hopewell Junction, NY
Tractor mechanic
June 13, 2025
Overall rating

Superb work just right thanks very much thank you thanks

Thomas Haven,

Poughkeepsie, NY
Microwave
June 04, 2025
Overall rating

Frank didn't come, Matt did. Matt was wonderful! The only technician who knew what he was doing.

Janet B,

Poughkeepsie, NY
Water Softener Maintenance
June 02, 2025
Overall rating

Tech was very thorough and knowledgeable, keeping me informed of my options and made suggestions.

Paul G,

Poughquag, NY