Appointment Lookup
802-552-4364
60 Smithfield Blvd Reviews
Read reviews from customers who used our services at 60 Smithfield Blvd
Total reviews
137
Average Rating
4.6/5
He was a great person. He treated me with respect. Not worried from me being a Black man. Washing Machine.
Earl J,
Customer service response - Thank you for your positive feedback, Earl! We're delighted to hear that you were treated with respect and had a great experience with our service.
Sears Home Services on 1761267015147
Tom is impressive. Took the time to listen and then did a check on the heating gauge accuracy. He cleaned the vent and motor. He provided helpful information for replacing the filter screen with the correct part number. We have used A&E and Sears appliance repair and servicing for 20 years and have never had an issue. Thank you!
Paul L,
Customer service response - Thank you for your positive feedback, Paul! We're delighted to hear that Tom provided impressive service and helpful information, and we appreciate your loyalty over the years.
Sears Home Services on 1761006201278
Tom was fast and honest. He kept me in the loop as to his arrival time and broke everything down for me.
Ashley W,
Customer service response - Thank you for your positive feedback, Ashley! We're delighted to hear that Tom provided fast, honest service and kept you informed throughout the process.
Sears Home Services on 1760927438753
Mike S,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1760488415436
Exceptional technical and interpersonal skills.
Wally W,
Customer service response - Thank you for your positive feedback, Wally! We're delighted to hear that you found our service exceptional in both technical and interpersonal skills.
Sears Home Services on 1759886444190
Roger is on top of his game. His service was spot on. He is cordial, knowledgeable and professional.
James O,
Customer service response - Thank you for your positive feedback, James! We're delighted to hear that Roger provided spot-on, cordial, knowledgeable, and professional service.
Sears Home Services on 1759886426490
Roger did a great job. He identified the problem and explained what it was and then was able to remedy the situation without any further action necessary . He was friendly and helpful. I would suggest however that it would be better to identify a.m. or p.m. for service calls so one doesn't have to sit and wait. The updates are slow in coming via texts or emails.
Mark S,
Customer service response - Thank you for your positive feedback, Mark! We're delighted to hear that Roger was friendly and helpful. We appreciate your suggestion regarding service call timing and will work to improve our communication.
Sears Home Services on 1759457254704
Roger is very knowledgeable and provides excellent service.
Trevor K,
Customer service response - Thank you for your positive feedback, Trevor! We're delighted to hear that Roger provided knowledgeable and excellent service.
Sears Home Services on 1759112813219
Warranty repair.
david R,
Customer service response - Thank you for your positive feedback, David! We're happy to have assisted with your warranty repair.
Sears Home Services on 1758246117602
Shari S,
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1757379380471
