Appointment Lookup
802-552-4364
60 Smithfield Blvd Reviews
Read reviews from customers who used our services at 60 Smithfield Blvd
Total reviews
132
Average Rating
4.6/5
Dick W,
Customer service response - A big thank you, Dick, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717404032590
Jim G,
Customer service response - A big thank you, Jim, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716969135806
Kathy S,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1710903911039
Allison H,
Customer service response - A big thank you, Allison, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710910132430
Deb B,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1710744098272
Roger is an excellent technician and knows his work
Lloyd W,
Customer service response - We appreciate your positive comment about Roger's expertise, it's our pleasure to be of service to you. Thank you for the review.
Sears Home Services on 1710389505366
The Tech where great. Informative, timely on communication, prompt etc.. where the issue is, is clearly ineffective management of resources, and time to go back to scheduling 101. The issue was reported a week + prior to Thanksgiving. The service tech came out (3) three times, ultimately the repair was completed the first week of February. Is it the end of the world that I could not microwave my popcorn, of course not, but nearly 3 months to fix a microwave? Time to not necessary hire more techs, but maybe there is too much brass which do not monitor workorders which could reallocated to actual boots on the ground, wires & plyers type of shift. If they don't know the work, why are they managing those which do? Typical cooperate structuring. The working fellas on the road daily, were great, the management absurd
james B,
Customer service response - Thank you for your review. We sincerely apologize for the delay in resolving your microwave issue. We appreciate your feedback and will take it into consideration to improve our management and scheduling processes. Thank you for bringing this to our attention.
Sears Home Services on 1707247485917
Cole M,
Customer service response - Thank you for the 4-star rating, Cole! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1750727720451
John D,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1733419574834
So far I have gotten 20 texts from your chat bot. Please get rid of that. It was very annoying, two or three or four texts and emails every day for a week. It creates bad publicity for your company —I can remember when my appointment is with maybe one or two reminders. Please stop the chat or; that is my feedback.
Peg C,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1764556641064
