Appointment Lookup
802-552-4364
60 Smithfield Blvd Reviews
Read reviews from customers who used our services at 60 Smithfield Blvd
Total reviews
132
Average Rating
4.6/5
Roger is on top of his game. His service was spot on. He is cordial, knowledgeable and professional.
James O,
Customer service response - Thank you for your positive feedback, James! We're delighted to hear that Roger provided spot-on, cordial, knowledgeable, and professional service.
Sears Home Services on 1759886426490
Roger did a great job. He identified the problem and explained what it was and then was able to remedy the situation without any further action necessary . He was friendly and helpful. I would suggest however that it would be better to identify a.m. or p.m. for service calls so one doesn't have to sit and wait. The updates are slow in coming via texts or emails.
Mark S,
Customer service response - Thank you for your positive feedback, Mark! We're delighted to hear that Roger was friendly and helpful. We appreciate your suggestion regarding service call timing and will work to improve our communication.
Sears Home Services on 1759457254704
Roger is very knowledgeable and provides excellent service.
Trevor K,
Customer service response - Thank you for your positive feedback, Trevor! We're delighted to hear that Roger provided knowledgeable and excellent service.
Sears Home Services on 1759112813219
Warranty repair.
david R,
Customer service response - Thank you for your positive feedback, David! We're happy to have assisted with your warranty repair.
Sears Home Services on 1758246117602
Shari S,
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1757379380471
Technician was very knowledgeable, friendly, and went above and beyond to repair my machine.
Christopher B,
Customer service response - Thank you for your positive feedback, Christopher! We're delighted to hear that our technician was knowledgeable, friendly, and went above and beyond in repairing your machine.
Sears Home Services on 1757297526484
Responded to my request for appliance repair and scheduled the service the same day. The technician assigned quickly diagnosed the problem and had the fix done within 15 minutes. Courteous, responsive service.
Harry B,
Customer service response - Thank you for your positive feedback, Harry! We're delighted to hear that you received courteous and responsive service, with a quick and effective repair.
Sears Home Services on 1757297140965
Roger,came to my repair, took control of his job. Explained everything in detail step by step.. double ✔️ everything before he left.wonderful employee. A+
Timm M,
Customer service response - Thank you for your positive feedback, Timm! We're delighted to hear that Roger provided detailed, thorough, and excellent service.
Sears Home Services on 1755659024857
Scott N,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1755659687361
Roger was a very professional representative of the Sears Appliance Repair Company. He was informative as to the services you provided in a respectful , “non-pushy “ manner. He was very knowledgeable and corrected the problem efficiently. I am very satisfied with the repair.
Sherry V,
Customer service response - Thank you for your positive feedback, Sherry! We're delighted to hear that Roger provided professional, informative, and efficient service, and that you're satisfied with the repair.
Sears Home Services on 1755460341859
