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66-26 Metropolitan Ave Reviews
Read reviews from customers who used our services at 66-26 Metropolitan Ave
Total reviews
126
Average Rating
4.6/5
Marcia P,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1759377851517
jeanetta J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1759113667631
John M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1757654916506
It took7 months to fix one problem with the washing machine. Your customer service gave me the run around for months. The repair guy came 4 times to order parts that never came.. Finally 7 months later repair guy came with parts and fix the machine. It cost hundreds of dollers at the Laundry mat for 7 months.. so disappointed. Thanks to the repair guy problem was finally fixed today… It’s a dam shame and disgrace how you treat the elders….Dimitri was very patient and job well done..
Jacqueline S,
Customer service response - Thank you for your feedback, Jacqueline. We're sorry for the delays and inconvenience you experienced, but we're glad Dimitri was patient and successfully resolved the issue.
Sears Home Services on 1754280360738
Very respectful to the property and easy to talk to. He was helpful in making my decision
Fredy A,
Customer service response - Thank you for your feedback, Fredy! We're happy to hear that our technician was respectful, easy to talk to, and helpful in your decision-making.
Sears Home Services on 1753056776595
Alex is a great guy very knowlegable and diagnose my machine I highly recomnend alex he is the best friendly personable all around a great guy
Richard N,
Customer service response - Thank you for your feedback, Richard! We're thrilled to hear that Alex was knowledgeable, friendly, and personable. We appreciate your recommendation!
Sears Home Services on 1752714653631
Carmen C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1752195489143
The service lately has been very poor. The last appointment for the refrigerator repair was canceled mid day and rescheduled for today. The repair came today and discovered that the wrong parts were sent. How is the customer to know what the correct parts are?!? Now we are again waiting for another appointment. This is very frustrating. Customers have jobs and other responsibilities and cannot be expected to take three days off to have an appliance repaired. How are we to know that the right parts will be sent this time? And are we expected to wait the entire day for a repairman? I recently waited all day for service on my dryer. The repairman didn’t come until almost six o’clock in the evening. I’ve had a service agreement for years and was until now satisfied. This is no longer the case. It is also next to impossible to actually speak to a human being on the phone. If I get another message from your virtual technician, Richard, I think that I am going to scream. You have to do better if you want to keep long standing customers. How can you make this right? Please respond. I really would like to hear from someone who is not AI generated.
Anneliese S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1752112495523
Tech was very knowledgeable. He was very pleasure.
Sheila M,
Customer service response - Thank you for your feedback, Sheila! We're happy to hear that our technician was knowledgeable and pleasant.
Sears Home Services on 1751868171383
The technician was extremely knowledgeable and polite and quick to diagnose the problem and fix it
Yolanda S,
Customer service response - Thank you for your feedback, Yolanda! We're happy to hear that our technician was knowledgeable, polite, and quick in diagnosing and fixing the problem.
Sears Home Services on 1751502330579
