800 Sunrise Mall Reviews
Read reviews from customers who used our services at 800 Sunrise Mall
Total reviews
348
Average Rating
4.1/5
Mike D,
Customer service response - Hello Mike, Thank you for rating our service. I see you gave a one star rating and we wanted to know how we could turn that into a four star rating. Please offer any suggestions by clicking the following link and completing the survey: https://fs19.formsite.com/wgott1/SHSSuggestionForm/index.h
Sears Home Services on 1513252800000
Paris S,
Customer service response - Hello, Thanks for the taking the time to rate us. I see you gave a four star. We would be interested in how we can make your next experience a five star one. Please click the following link if you would like to share: https//fS19.formsite.com/wgott1/shssuggestionform/index.ht
Sears Home Services on 1513252800000
Gilberto A,
Customer service response - Thanks for the taking the time to rate us. I see you gave a four star. We would be interested in how we can make your next experience a five star one. Please click the following link if you would like to share:https://fs19.formsite.com/wgott1/shssuggestionForm/index.ht
Sears Home Services on 1513252800000
Bruce F,
Customer service response - Hi Bruce! Thank you for taking the time to leave us your 5 star rating. We love to see that you had a fabulous experience. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1513252800000
Lawrence S,
Customer service response - Hello Lawrence, Thank you for taking the time to rate our repair service. We look forward to working with you in the future and thank you for choosing Sears! ^CS
Sears Home Services on 1513252800000
Sindee B,
The preventive was done quick.
Anthony C,
A little expensive, but they know their stuff and fixed my problem first time out.
Mr. W,
Customer service response - Dear W.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1639483200000
The technician was courteous and helpful. Please send a copy of the ticket with my signature for my records.
Brenda L,
The scheduling process was frustrating as several days were needed for someone to be at home all day. On one of the days after confirming the appointment many times, that morning it was cancelled. Technicians are unreachable and it is near impossible to speak with an actual representative that can help. The technician was knowledgeable and efficient. We purchased a warranty so costs were covered thankfully as it would have been $600+.
Michele B,
Customer service response - We apologize for the frustration with the scheduling process, Michele. We're glad to hear the technician was knowledgeable and efficient, and we appreciate your feedback to help us improve our service.
Sears Home Services on 1759371462546