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800 Sunrise Mall Reviews
Read reviews from customers who used our services at 800 Sunrise Mall
Total reviews
340
Average Rating
4.1/5
Sue,
Customer service response - Thank you for taking the time to leave us your rating. We hate to see that you have had an experience like this and would like to hear more about it. If you would please email the name, address, and phone number that is associated with the order to [email protected] and we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1576324800000
Not very happy, almost a month & my range , it not been fixed. Every time is something different, this time Sears have disappointed me. Every time I call lately, can’t resolve nothing. Last time the technician came, I can’t use the burners at all because another problem came up. Almost a week, I can’t cook. & it may be a couple of more days. Where did that leave me And I should not be upset. Really!!!!
Nellie C,
Customer service response - Thank you for taking the time to bring this to our attention, Nellie. We are sorry to hear you have not had a good experience with us. If you would please email the name, address, and phone number that is associated with the service to [email protected] and we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1576324800000
The dishwasher experience was absolutely awful. First the part was backordered for two weeks,then Sears sent the wrong part and then they finally got it right. All together we were without a dishwasher for an entire month. Frustrating experience and not what I would wish in anyone.
dan R,
Customer service response - Hello Dan, Thanks for sharing your feedback. We appreciate the time taken to do so. We apologize for the delay in the repair of your dishwasher. If you would like for us to look into this further, please email your name, address, and telephone# repair was created under to: [email protected] and someone will reach out to you. We value your feedback and look forward to assisting you in this.
Sears Home Services on 1513252800000
This is the worst business I have ever dealt with. They are unprofessional, irresponsible and they are way overpriced. Do yourself a favor and call someone else. I threw the repair person out. I am sorry I had to give them a 1.
Diane M,
Customer service response - Dear Diane M, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1639483200000
I moved into a home with a Kenmore refrigerator that had a bad odor. I called Sears and they told me they'd send someone out who would clean the refrigerator. I confirmed explicitly with them that they would clean the refrigerator. When the technician came, while he was very nice, he did not clean the refrigerator. He took a brief look at it. He didn't even want to pull it out to check behind it until I insisted. Disappointing that the service I was specifically promised was not performed.
Jim R,
Customer service response - Thank you, Jim, for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand, and synopsis to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on 1671019200000
Jaime H,
Customer service response - Thank you, Dear Jaime, for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand, and synopsis to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on 1671019200000
The compressor on my refrigerator stopped working. There was a10 year warranty so there was no charge for the new compressor. However, repairman was in my home for less than 2 years and the labor charge was $584. I feel this is excessive. In addition, trying to get someone on the phone at the call center was a nightmare. Long wait and hard to even get someone as they want you to do everything on line or on their automated system.
jo O,
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1689336000000
did not help at all
Roslyn E,
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1689336000000
Not the repairman’s fault but after paying over $800 my refrigerator was not repairable. What pissed me off was that it took three weeks and no time could I speak to a live person. Your customer service is nonexistent! 👎🏻👎🏻👎🏻
Joseph C,
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1694692800000
SEARS SERVICE IS THE WORST!!! FORCED TO BE HOME THE WHOLE DAY, A FULL 8 HOURS TO WAIT FOR REPAIRMAN! I HAVE A JOB JUST LIKE YOU AND REQUESTED AFTERNOON, AFTER 2, AND AFTER SPEAKING WITH SEVERAL REPS WAS TOLD IT SHOULD BE FINE TO BE AFTER 2PM. THEN TODAY I GET THE EMAIL THAT HE'LL ARRIVE AT 8:01! RIDICULOUS! AND THATS NOT BAD ENOUGH, HE THEN SHOWS UP AT 8:15! I HAVE WORK JUST LIKE HIM AND EVERYONE ELSE! AND NOW FOR 140$ IT CANT BE REPAIRED! THE WORST EVER!
Regina V,
