394 E Fairmount Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (32 reviews)

H. C

June 04, 2024

Repairman was fabulous. Great communication, very helpful

Source: Google

Customer service response - Thank you for sharing your positive experience! We're so pleased to hear about your satisfaction with our repairman's communication and helpfulness.

Sears Home Services on June 05, 2024

Rachel E

May 22, 2024

He was very nice and much more knowledgeable than the first repair man I had. He got it fixed quickly. Took a little time to get the final fix apt. But he did the job good and quick

Source: Google

Customer service response - Thank you for your feedback on our repair service. We apologize for any delay in scheduling your final appointment but are glad to hear that the job was completed to your satisfaction.

Sears Home Services on May 22, 2024

Bruce D

December 21, 2023

Wonderful job, technician was very informative, very quick and competent. Arrival times were well communicated. Great job!!

Source: Google

John S

November 13, 2023

Todd & Rod we’re great😀 Very professional and friendly, explained the problem ordered the parts , installed check it out and cleaned up. Seem like it’s running quieter than before. Great Job😀

Source: Google

Robin O

November 21, 2023

Arrived on time. Seemed to be thorough, worked efficiently and handled my preventive maintenance on 3 appliances quickly.

Source: Google

Lori B

November 21, 2023

Great Customer Service and Friendly staff

Source: Google

Tom G

January 16, 2024

Excellent service he repaired everything 100%

Source: Google

Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you were satisfied with our service and that we were able to repair everything to your satisfaction.

Sears Home Services on January 16, 2024

Michael G

February 05, 2024
Source: Google

Customer service response - A big thank you, Michael, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on February 05, 2024

Bob A

November 13, 2024
Source: Google

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on November 13, 2024

Rachel V

September 29, 2024

This is the worst experience I've ever had in my life!!! Ive been treated like a number before but this place takes the cake!!!

Source: Google

Customer service response - We apologize for the trouble you've faced, Rachel. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on September 29, 2024

Average Rating: 4.8/5 (32 reviews)