394 E Fairmount Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
H. C
Repairman was fabulous. Great communication, very helpful
Customer service response - Thank you for sharing your positive experience! We're so pleased to hear about your satisfaction with our repairman's communication and helpfulness.
Sears Home Services on June 05, 2024
Rachel E
He was very nice and much more knowledgeable than the first repair man I had. He got it fixed quickly. Took a little time to get the final fix apt. But he did the job good and quick
Customer service response - Thank you for your feedback on our repair service. We apologize for any delay in scheduling your final appointment but are glad to hear that the job was completed to your satisfaction.
Sears Home Services on May 22, 2024
Bruce D
Wonderful job, technician was very informative, very quick and competent. Arrival times were well communicated. Great job!!
John S
Todd & Rod we’re great😀 Very professional and friendly, explained the problem ordered the parts , installed check it out and cleaned up. Seem like it’s running quieter than before. Great Job😀
Robin O
Arrived on time. Seemed to be thorough, worked efficiently and handled my preventive maintenance on 3 appliances quickly.
Lori B
Great Customer Service and Friendly staff
Tom G
Excellent service he repaired everything 100%
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you were satisfied with our service and that we were able to repair everything to your satisfaction.
Sears Home Services on January 16, 2024
Michael G
Customer service response - A big thank you, Michael, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
Bob A
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on November 13, 2024
Rachel V
This is the worst experience I've ever had in my life!!! Ive been treated like a number before but this place takes the cake!!!
Customer service response - We apologize for the trouble you've faced, Rachel. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on September 29, 2024