1300 Ulster Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
A F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 03, 2024
Lisa K
Excellent Customer Service! I appreciated that Rolando communicated with me before the appointment and he listened to the issue. He showed up on time and called first. He was very kind and accomodating. great communication.
Customer service response - Thank you for highlighting Rolando's excellent customer service and communication. We're thrilled to hear about your positive experience!
Sears Home Services on August 08, 2024
mikhail G
Good when mechanic is professional. What else can I SAY. EXELENT JOB. THANKS 😊
Customer service response - Thank you for your feedback. We always aim to provide professional service and appreciate your recognition.
Sears Home Services on August 01, 2024
Gregory S
Great communication so I knew exactly when he was coming. Several other repair shops don't work on my model or couldn't diagnose it properly, weeks of dead ends. Finally, Sears to the rescue! The fixed my dryer in one afternoon.
Customer service response - Thank you for recognizing our commitment to clear communication and efficient service. We're thrilled we could fix your dryer when others couldn't!
Sears Home Services on July 30, 2024
Julie M
very knowledgeable and thorough
Customer service response - Thank you for recognizing our expertise and thoroughness. We appreciate your feedback!
Sears Home Services on July 30, 2024
Daniel B
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 25, 2024
Diana H
Rolando was professional and efficient. Please note the machine was missing screws. Please pass that on to GE. Thank you.
Customer service response - Thank you for acknowledging Rolando's professionalism. We apologize for the oversight with the missing screws and will ensure this feedback is passed on to GE.
Sears Home Services on July 25, 2024
Lynn H
Rolando quickly figured out the issue and fixed it!
Customer service response - A big thank you, Lynn, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 22, 2024
Cynthia R
nOthing much to say except he came early which was great and explained my contract is only good for parts replacement. I can't afford to buy more services at this time. He was not allowed to vacuum out the dust behind the refrigerator so I did that myself and there was a lot of it.
Customer service response - We appreciate your feedback and are happy to hear our technician could come early and explain your contract details. Your satisfaction is important to us, and we're here to support you with any future service needs.
Sears Home Services on July 22, 2024
Jen B
Customer service response - Thank you so much for the fantastic 5-star rating, Jen! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 20, 2024
