Appointment Lookup
802-552-4364
1251 State Rte 29 Reviews
Read reviews from customers who used our services at 1251 State Rte 29
Total reviews
92
Average Rating
4.3/5
Once you finally got a service man here it took from February 4th until April 21st to get this service completed you kept canceling canceling without notifying and canceling with notifying your service is terrible the service person was 100% get your act together I would not recommend your service policy to my worst enemy
Robert V,
Lori N,
Very knowledgeable
debbie D,
Quick fix..very happy
scott F,
Very knowledgeable and neat, organized and diligent. I would definitely use him again
David C,
Customer service response - Thank you for your feedback, David! We're pleased to hear you found our technician knowledgeable, neat, and diligent, and we look forward to serving you again.
Sears Home Services on 1735871098545
Repair person was excellent. However I had a confirmation of the appt on the 23rd and he came today! Good thing I was home.
Pamela W,
Customer service response - Thank you for your feedback, Pamela! We're glad to hear the repair person was excellent and apologize for the scheduling confusion.
Sears Home Services on 1729432602177
Only negative l have is our technician signed the work order estimate...we did not... l received email receipt that was a surprise...don't understand why he did that...hegave us verbal information but never asked us to sign..was covered under warranty and we need parts to fix washer...he should have discussed he was signing the paperwork with us before he left.
Melanie L,
Customer service response - We apologize for the misunderstanding regarding the signature on your work order and the lack of communication about it. Thank you for bringing this to our attention; we will ensure clearer communication in future interactions.
Sears Home Services on 1717396543131
James was very knowledgeable, friendly, and competent. Unfortunately he was forced to quote an exorbitant price that led me to not use his service. Quote was $672. Still cost me $160 to receive this outrageous quote
Gregg B,
Customer service response - We apologize for the pricing concerns, Gregg. Thank you for your feedback, and we're glad to hear James was knowledgeable and friendly.
Sears Home Services on 1771892236459
Today was the 4th time Mark was here Freezer and icemaker still don’t work
Joan S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1775006573177
Michael L,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1749604044301
