1251 State Rte 29 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sophie P
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 14, 2024
Mia V
David was super helpful and was able to provide a thorough diagnosis.
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about David and his thorough diagnosis.
Sears Home Services on January 19, 2024
Dave R
While the service was top notch and Marc fixed our range with no parts, I found $315.00 for a 40 minute service call was pretty expensive. I am sure this price was so high to try and rope me into a $75.00 per month service contract for all our major appliances, to get a 50%.discount on this call. I refused this contract and probably will look elsewhere for future repairs.
Robert V
Once you finally got a service man here it took from February 4th until April 21st to get this service completed you kept canceling canceling without notifying and canceling with notifying your service is terrible the service person was 100% get your act together I would not recommend your service policy to my worst enemy
Lori N
debbie D
Very knowledgeable
scott F
Quick fix..very happy
David C
Very knowledgeable and neat, organized and diligent. I would definitely use him again
Customer service response - Thank you for your feedback, David! We're pleased to hear you found our technician knowledgeable, neat, and diligent, and we look forward to serving you again.
Sears Home Services on January 02, 2025
Pamela W
Repair person was excellent. However I had a confirmation of the appt on the 23rd and he came today! Good thing I was home.
Customer service response - Thank you for your feedback, Pamela! We're glad to hear the repair person was excellent and apologize for the scheduling confusion.
Sears Home Services on October 20, 2024
Melanie L
Only negative l have is our technician signed the work order estimate...we did not... l received email receipt that was a surprise...don't understand why he did that...hegave us verbal information but never asked us to sign..was covered under warranty and we need parts to fix washer...he should have discussed he was signing the paperwork with us before he left.
Customer service response - We apologize for the misunderstanding regarding the signature on your work order and the lack of communication about it. Thank you for bringing this to our attention; we will ensure clearer communication in future interactions.
Sears Home Services on June 03, 2024
