1251 State Rte 29 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (62 reviews)

David B

June 27, 2024

Fixed the problem and gave me some hints so that I will not have future problems.

Source: Google

Customer service response - We're glad to hear your problem was solved and you found the maintenance tips helpful. Thankritch!

Sears Home Services on June 27, 2024

Mark H

June 29, 2024

A pleasant experience. Nice young man, professional, and knowledgeable.

Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Mark! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 27, 2024

A L

June 23, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 23, 2024

Vicky C

June 23, 2024

Aaron was just wonderful and fixed my work horse Kenmore dryer which had multiple issues. Getting through CHATBOT to get a technician was next to impossible (it took 10 phone attempts and days) and THAT is the real issue. Please Sears, get someone human to answer your phones.....

Source: Google

Customer service response - Thank you for highlighting Aaron's exceptional service on repairing your Kenmore dryer and for pointing out the issue with our chatbot system. We deeply apologize for the inconvenience and are working on improving our customer service responsiveness.

Sears Home Services on June 23, 2024

Cassy H

June 11, 2024

Bob is great he took care of the problem quickly and was very kind was a pleasure to have.

Source: Google

Customer service response - Thank you for sharing your positive experience with Bob; we're thrilled he was able to resolve the issue swiftly and with kindness. It was our pleasure to assist you.

Sears Home Services on June 11, 2024

Dottie F

June 13, 2024
Source: Google

Customer service response - A big thank you, Dottie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 13, 2024

Elaine G

June 07, 2024

He was knowledgeable, respectful and efficient. He cleaned up all that was left after repair

Source: Google

Customer service response - Thank you for your kind words! I'm glad you appreciated the efficiency and cleanliness of our service.

Sears Home Services on June 07, 2024

Mary F

June 05, 2024

David is a good technician, dryer was repaired and working

Source: Google

Customer service response - Thank you for your feedback; we're glad to hear David was able to fix your dryer effectively.

Sears Home Services on June 05, 2024

frances R

June 04, 2024

Excellent as usual!

Source: Google

Customer service response - Thank you for your continued trust and support! We're thrilled to hear about your excellent experience.

Sears Home Services on June 05, 2024

Brandon L

May 28, 2024
Source: Google

Customer service response - A big thank you, Brandon, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on May 28, 2024

Average Rating: 4.2/5 (62 reviews)