1251 State Rte 29 Reviews
Showing most recent reviews from verified customers of Sears Home Services
David B
Fixed the problem and gave me some hints so that I will not have future problems.
Customer service response - We're glad to hear your problem was solved and you found the maintenance tips helpful. Thankritch!
Sears Home Services on June 27, 2024
Mark H
A pleasant experience. Nice young man, professional, and knowledgeable.
Customer service response - Thank you so much for the fantastic 5-star rating, Mark! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 27, 2024
A L
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 23, 2024
Vicky C
Aaron was just wonderful and fixed my work horse Kenmore dryer which had multiple issues. Getting through CHATBOT to get a technician was next to impossible (it took 10 phone attempts and days) and THAT is the real issue. Please Sears, get someone human to answer your phones.....
Customer service response - Thank you for highlighting Aaron's exceptional service on repairing your Kenmore dryer and for pointing out the issue with our chatbot system. We deeply apologize for the inconvenience and are working on improving our customer service responsiveness.
Sears Home Services on June 23, 2024
Cassy H
Bob is great he took care of the problem quickly and was very kind was a pleasure to have.
Customer service response - Thank you for sharing your positive experience with Bob; we're thrilled he was able to resolve the issue swiftly and with kindness. It was our pleasure to assist you.
Sears Home Services on June 11, 2024
Dottie F
Customer service response - A big thank you, Dottie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Elaine G
He was knowledgeable, respectful and efficient. He cleaned up all that was left after repair
Customer service response - Thank you for your kind words! I'm glad you appreciated the efficiency and cleanliness of our service.
Sears Home Services on June 07, 2024
Mary F
David is a good technician, dryer was repaired and working
Customer service response - Thank you for your feedback; we're glad to hear David was able to fix your dryer effectively.
Sears Home Services on June 05, 2024
frances R
Excellent as usual!
Customer service response - Thank you for your continued trust and support! We're thrilled to hear about your excellent experience.
Sears Home Services on June 05, 2024
Brandon L
Customer service response - A big thank you, Brandon, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 28, 2024