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1251 State Rte 29 Reviews
Read reviews from customers who used our services at 1251 State Rte 29
Total reviews
109
Average Rating
4.4/5
Technician said he showed up & that we reported the appliance was working. THUS WAS NOT TRUE! He never arrived at our home & our appliance is still not working. Order # 000767010765092
Joyce D,
Customer service response - We're really sorry to hear about your experience, Joyce. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1723517244321
My washer is still not working and is now leaking water on my floor. It was not leaking at all previously My washer still shakes just like before
Candace S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718066728094
Dan D,
Customer service response - Thank you so much for the fantastic 5-star rating, Dan! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1717637736949
He never showed up! Not happy! No one called to reach out. Thanks as I waited around all day!
Legendary T,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1711680893845
This company is affiliated with the Lowe's extended warranty. The repairman exacerbated the issue during a brief visit, damaging the product further. Surprisingly, we were then tasked with removing the dishwasher ourselves for future service. Despite our efforts, resolving the matter has been a frustrating two-month ordeal, marked by canceled appointments and false claims of our absence.
Michael L,
I took the day off of work to wait for these clowns. It took a week to get an appointment. They confirmed no fewer than 4 times. Around noon they call to tell me they may or may not be coming but promised to call me back within an hour. They did not. I just received a text message telling me I have a new appointment a week from now. No way to get in touch with a human. No apology. No reply to emails. Nothing. Now I have lost an additional week of use of my appliance, and will be missing 2 days to have it repaired. If I pulled any of this, I would be fired. But these guys plainly don't care. You're better off just buying a new appliance.
Michael H,
Waited weeks, with multiple cancellations by this company, then when they finally claimed it was fixed, NOT! Now have to wait for more weeks! Awful!
John D,
This is the third full day that I have given Sears to show up to fix my stove. I am so frustrated with their service it's ridiculous! They're asking me for a evaluation on somebody who never showed and yet it shows that they did. I still have parts sitting on my stove this is almost 6 weeks later
Dian E,
Didn’t fix the problem, tells me I need to buy a part and fix it myself, which that didn’t fix the problem either. Still took my money though, so now no fixed dryer and out the service fee and the money I paid for the new part.
Samuel M,
