42 Riley St Suite 200 Reviews
Read reviews from customers who used our services at 42 Riley St Suite 200
Total reviews
44
Average Rating
4.6/5
cheryl S,
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1749083370422
Todd was pleasant. But he told me he doesn't believe that his technician did the damage to the control panel. "It doesn't look like something my technician would do." is what he said. I was honest with him and said I don't know how he did it and I don't think he realized he did do it. But the fact is that he did. How does it look like he didn't damage it? What does it look like when he damages something? Does he leave a trademark? I am very disappointed.
Lynda K,
Customer service response - Thank you for your 5-star review, Lynda! We're glad to hear our technician was pleasant, knowledgeable, and quickly fixed the problem.
Sears Home Services on 1764910590325
Fridge repair was made finally on 5/31, but the very next day, it stopped working again. I have been without a working fridge since April, which is not acceptable!
Karen S,
Customer service response - Hi Karen, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1717411221150
Technician scratched oven door while installing front know panel
Tim H,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1705463520164