42 Riley St Suite 200 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (15 reviews)

Dr C

February 08, 2024

Best service technician in the last 20 years using Sears. Very impressed with his knowledge and experience.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our service technician impressed you with their knowledge and experience. We appreciate your business.

Sears Home Services on February 08, 2024

Bob S

November 18, 2023
Source: Google

Wall S

November 20, 2023
Source: Google

Karen S

June 04, 2024

Fridge repair was made finally on 5/31, but the very next day, it stopped working again. I have been without a working fridge since April, which is not acceptable!

Source: Google

Customer service response - Hi Karen, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.

Sears Home Services on June 03, 2024

Tim H

January 16, 2024

Technician scratched oven door while installing front know panel

Source: Google

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on January 16, 2024

Average Rating: 4.5/5 (15 reviews)