3649 Erie Blvd E Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ryan H
Joel was great! Give him a raise. Super knowledgeable, easy to get along with, and talked me through each step.
Customer service response - Thank you for your kind words, Ryan! We're thrilled to hear Joel provided knowledgeable and personable service, and we'll be sure to pass along your feedback.
Sears Home Services on December 03, 2024
Stephanie T
Technician was personable, professional and courteous. He was quite knowledgeable and capable of what he was doing.
Customer service response - Thank you for your kind words, Stephanie! We're pleased to hear our technician provided personable, professional, and knowledgeable service.
Sears Home Services on December 03, 2024
Cheryl M
Jon was knowledgeable and professional. Fortunately my oven is working fine. Sadly when the old machine does fail-a long time from now I hope-there are no parts available.
Customer service response - Thank you for your review, Cheryl! We're glad to hear Jon provided knowledgeable and professional service, and we hope your oven continues to work well for a long time.
Sears Home Services on November 21, 2024
kjkrunner
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 21, 2024
Will B
The techniion did a good job with the repair. Just left the garbage for me to throw out. I feel he should of took the old parts and cardboard with him.
Customer service response - Thank you for your feedback, Will! We're glad to hear the repair was done well, and we appreciate your suggestion about disposing of the old parts and packaging.
Sears Home Services on November 21, 2024
Joseph B
Some initial issues with paperwork but eventually had the scheduled pm done on my appliances. The tech did a good job and pointed out what needed fixing . Parts ordered and return visit scheduled...So far so very good under a old service agreement....
Customer service response - Thank you for your review, Joseph! We're glad to hear the technician did a good job and that the process is moving smoothly under your service agreement.
Sears Home Services on November 19, 2024
Chip G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 13, 2024
SDT D
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 13, 2024
Michael S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 07, 2024
Lewis C
He was very nice and explained everything, unfortunately or fortunately my refrigerator decided to work when he was there
Customer service response - Thank you for your review, Lewis! We're glad to hear our technician was nice and informative, and it's fortunate your refrigerator started working during the visit.
Sears Home Services on November 05, 2024
