5200 Kings Plaza Reviews

Read reviews from customers who used our services at 5200 Kings Plaza


Total reviews

107


Average Rating

4.6/5

August 28, 2024
Overall rating

The technician came early which was favorable to me. He was courteous and knew his skill with my fridge. High marks here.

Sandra P,

Customer service response - Thank you for your wonderful review, Sandra! We're delighted to hear our technician's early arrival and expertise with your fridge met your expectations.

Sears Home Services on 1724901743042

August 07, 2024
Overall rating

Your technician, Osahon, was very polite and checked out myrefrigerator thoroughly. Job well done. Your 2nd technician, Lu was quite knowledgeable and answered any questions I had. I was very pleased with his checkups of my dishwasher, range, and microwave. They both arrived much earlier than I expected which I appreciated.

Emily S,

Customer service response - Thank you for sharing your positive experience with Osahon and Lu; we are thrilled to hear about their professionalism and punctuality. Your satisfaction is our top priority.

Sears Home Services on 1723083516712

June 05, 2025
Overall rating

YOUR TECH MAN OSAHON WAS THOROUGHLY PROFESSIONAL AND COURTEOUS. HE EXPLAINED ALL PROCEDURES THAT HE TOOK INCLUDING ADDITIONAL SERVICE REQUIRED. THANK YOU

Donna V,

Customer service response - Thank you for acknowledging Alejandro's hard work and professionalism; your feedback is greatly appreciated.

Sears Home Services on 1722488127668

June 27, 2024
Overall rating

Very professional and friendly appreciated his service.

Dell S,

Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our service.

Sears Home Services on 1719475314755

June 13, 2024
Overall rating

Expertise personified, temperament,

James N,

Customer service response - Thank you for recognizing our expertise and the demeanor we bring to our appliance repair service. Your feedback is greatly appreciated.

Sears Home Services on 1718337922125

June 11, 2024
Overall rating

There were no problems or set backs. Justin was courteous and knowledgeable

Val R,

Customer service response - Thank Tathagat for taking the time to leave a review. We're thrilled to hear Justin provided excellent service!

Sears Home Services on 1718067455501

May 31, 2024
Overall rating

Justin was very knowledgeable and identified the problem and corrected it very fast. Not to mention he was a really nice guy as well. If anything in the future goes wrong I would hope to get him as my technician again.

Shaun S,

Customer service response - Thank you for your kind review! We're thrilled to hear Justin provided excellent service, and we'll make sure to pass your praise onto him.

Sears Home Services on 1717135668739

June 03, 2024
Overall rating

Quick and accurate assessment.

Kara T,

Customer service response - Thank you for acknowledging our quick and accurate assessment. We're glad we could meet your expectations!

Sears Home Services on 1717394040549

May 28, 2024
Overall rating

carol C,

Customer service response - A big thank you, carol, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1716883241614

March 28, 2024
Overall rating

The Sears serviceman found the problem with our dishwasher quickly and it working well again. We were notified of his arrival time and he came when expected. We were relieved and satisfied,

Kenneth N,

Customer service response - Thank you for sharing your positive experience with our Sears serviceman. We're glad your dishwasher is working well again and that our timely communication met your expectations.

Sears Home Services on 1711609270521

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