1998 Bruckner Blvd Reviews

Read reviews from customers who used our services at 1998 Bruckner Blvd


Total reviews

211


Average Rating

4.3/5

July 08, 2024
Overall rating

mary M,

Customer service response - Hi mary, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.

Sears Home Services on 1720497254349

June 27, 2024
Overall rating

John D,

Customer service response - John, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Sears Home Services on 1719548561425

May 28, 2024
Overall rating

Louie Hung up on me the first time then called me back and said his supervisor said that if I wanted him to come out it would cost me $168. I'm not paying it that's why I hired Sears. I'm disgusted with the way he handled the situation I'm talking about Louie and the way Sears allowed him to get away with what he's getting away with. He lied no matter what he told you

Kent J,

April 04, 2024
Overall rating

They gave me an appointment date and ordered parts. Parts came but technician didn't come on confirmed date. I tried to call service number, no people to handle phone calls only AI, which gave me a severe headache. I could never recommend this warranty service to anybody. Don't do it.

Elijah B,

Customer service response - Thank you for taking the time to bring this to our attention, Elijah. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.

Sears Home Services on 1712191904378

October 17, 2023
Overall rating

s G,

February 05, 2020
Overall rating

Nikki P,

Customer service response - Nicole, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.

Sears Home Services on 1607947200000

August 18, 2020
Overall rating

Sears repair center sucks because they still have not repaired my machine it has been over 3 weeks and I'm still waiting for them to come back for the third time still haven't heard anything

Donna M,

September 17, 2020
Overall rating

Excellent at calling and texting when repairman would arrive and how much the first visit would cost. The repairman ordered Part, part arrived, repairman came back a few days later and tried as he might could not repair washer.

Juan C,

Customer service response - Juan Crespo, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Sears Home Services on 1607947200000

June 07, 2021
Overall rating

This one lady was really disrespectful I had an appointment for them to fix my dryer and they never came. Very unprofessional

Shadow P,

Customer service response - Thank you for taking the time to bring this to our attention, Sharon Perez. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out. If you would please email the name, address, and phone number that is associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on 1639483200000

December 02, 2021
Overall rating

I scheduled this repair for my mothers house. After waiting weeks for a technician they tell me the problem is not the washing machine there’s a blockage in the drain. A plumber is needed and the machine works fine. Had a plumber clear the blockage and the washing machine still doesn’t work. Now I have to spend more money to get another company to come in and do the job correctly. Sears wants my mother to wait another 3 weeks to send another technician. My 80 year old mother cannot go to the laundromat. I’m very dissatisfied and appalled.

Avril B,

Customer service response - Avril , we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please send us a message to https://www.facebook.com/SearsHomeServices/, with your name, address, and phone number associated with your account. Please reference this review, thank you

Sears Home Services on 1639483200000

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