5151 Sunrise Highway Reviews
Read reviews from customers who used our services at 5151 Sunrise Highway
Total reviews
250
Average Rating
4.5/5
Alex was fantastic. We're so happy we called Sears for our repair.
Colleen R,
Customer service response - Thank you for your positive review! We're delighted to hear Alex provided fantastic service, and we're glad you chose Sears for your repair needs.
Sears Home Services on 1727145044382
I had a great experience with the washing machine repair service! Alex was prompt, professional, and incredibly knowledgeable. He quickly diagnosed the issue and had my machine up and running in no time. I appreciate his attention to detail and friendly attitude. Highly recommend this service for anyone in need of appliance repairs!"
Elizabeth L,
Customer service response - Thank you for your glowing review, Elizabeth! We're thrilled to hear Alex provided such a prompt and professional service, and we appreciate your recommendation.
Sears Home Services on 1726453467019
Alexandra was very professional and kind
Maryann H,
Customer service response - Thank you for your positive review, Maryann! We're glad to hear Alexandra provided a professional and kind service.
Sears Home Services on 1726453412206
Brian was professional, knowledgeable and willing to explain the repair process. He was outstanding!
JoAnn A,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1726106439369
Babsy's H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1725928502550
Alex was an outstanding repair technician. After waiting almost 4 months for my dryer to be fixed, he found out the problem and said he would fix it. He was the fourth person who came, but he was the only one who was determined to repair it. Thank you ever so much. I would like him to always service my washer and dryer. Please make a note on my file.
Kathy K,
Customer service response - Thank you for your kind words, Kathy! We're thrilled to hear Alex provided outstanding service and resolved the issue with your dryer. We'll do our best to accommodate your request for future services.
Sears Home Services on 1724901606892
Fabricio B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1724565297912
My technician Alessandro was very pleasant and knowledgeable. He took the time to explain what the problem was and was patient. I felt no pressure on my my decision to fix my appliance.
annmarie B,
Customer service response - Thank you for your positive review, Annmarie! We're delighted to hear Alessandro provided a pleasant and informative experience without any pressure.
Sears Home Services on 1724208532531
Allesandro is so polite, courteous and professional. 2nd time he has been here to fix an issue and always pleasant. Highly recommended
Julie M,
Customer service response - Thank you for your kind words and recommendation, Julie! We're thrilled to hear Allesandro provided such a positive experience on both occasions.
Sears Home Services on 1724209199473
Tech was very helpful and knowledgeable.
Rose M,
Customer service response - Thank you for your positive review, Rose! We're pleased to hear our technician was helpful and knowledgeable.
Sears Home Services on 1724123626771