5151 Sunrise Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maryann H
Alexandra was very professional and kind
Customer service response - Thank you for your positive review, Maryann! We're glad to hear Alexandra provided a professional and kind service.
Sears Home Services on September 15, 2024
JoAnn A
Brian was professional, knowledgeable and willing to explain the repair process. He was outstanding!
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 11, 2024
Babsy's H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 09, 2024
Kathy K
Alex was an outstanding repair technician. After waiting almost 4 months for my dryer to be fixed, he found out the problem and said he would fix it. He was the fourth person who came, but he was the only one who was determined to repair it. Thank you ever so much. I would like him to always service my washer and dryer. Please make a note on my file.
Customer service response - Thank you for your kind words, Kathy! We're thrilled to hear Alex provided outstanding service and resolved the issue with your dryer. We'll do our best to accommodate your request for future services.
Sears Home Services on August 28, 2024
Fabricio B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 25, 2024
annmarie B
My technician Alessandro was very pleasant and knowledgeable. He took the time to explain what the problem was and was patient. I felt no pressure on my my decision to fix my appliance.
Customer service response - Thank you for your positive review, Annmarie! We're delighted to hear Alessandro provided a pleasant and informative experience without any pressure.
Sears Home Services on August 20, 2024
Julie M
Allesandro is so polite, courteous and professional. 2nd time he has been here to fix an issue and always pleasant. Highly recommended
Customer service response - Thank you for your kind words and recommendation, Julie! We're thrilled to hear Allesandro provided such a positive experience on both occasions.
Sears Home Services on August 20, 2024
Rose M
Tech was very helpful and knowledgeable.
Customer service response - Thank you for your positive review, Rose! We're pleased to hear our technician was helpful and knowledgeable.
Sears Home Services on August 19, 2024
Elizabeth J
He was great and efficient!
Customer service response - Hi Elizabeth, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 04, 2024
Sonilyn P
Customer service response - A big thank you, Sonilyn, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 28, 2024