420 W Morris St Reviews
Showing most recent reviews from verified customers of Sears Home Services
William M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 17, 2025
JoeAnn M
Knowledgeable and helpful.
Customer service response - Thank you for your review, JoeAnn! We're glad to hear that our service was knowledgeable and helpful.
Sears Home Services on July 10, 2025
Terry H
Tyler does a wonderful job. He is very polite and professional. He tries very hard to satisfy the customer. It is too bad that Sears and their Home Protection Plan is such a joke. We have been without a dryer for over a year now. The protection plan is suppose to provide a correct replacement part or replace with a new dryer. The part that was sent to us for Tyler was the wrong part plus it was not a new part but a refurbished part that was broken. Still no luck. We could have paid for a new dryer with the money we have spent on the plan.
Customer service response - Thank you for your feedback, Terry. We're glad to hear Tyler provided polite and professional service, but we're sorry for the ongoing issues with your dryer and the protection plan. Please contact us directly so we can assist you further.
Sears Home Services on June 23, 2025
Sally B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 22, 2025
Denise B
Very nice man. Explained everything well!
Customer service response - Thank you for your review, Denise! We're glad to hear that our technician was nice and explained everything well.
Sears Home Services on June 17, 2025
Yvonne L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 16, 2025
Patricia H
Tyler was very professional and he wasn't about to give up until my repair was completely satisfied by me. Thank you Tyler 😊 🙏
Customer service response - Thank you for your review, Patricia! We're glad to hear that Tyler was professional and committed to ensuring your satisfaction with the repair.
Sears Home Services on June 12, 2025
Rich C
Wow, who knew Sears had the best appliance repair service. The process was easy, efficient and painless. I will call them again for sure!
Customer service response - Thank you for your 5-star review, Rich! We're thrilled to hear that you found our service easy, efficient, and painless.
Sears Home Services on June 08, 2025
Debby L
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 07, 2025
Jeff M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 27, 2025