420 W Morris St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (27 reviews)

Mary S

April 22, 2025

Great tech. Fixed the problem quickly. Was pleasant. Friendly.

Source: Google

Customer service response - Thank you for your review, Mary! We're glad to hear that our technician was pleasant, friendly, and able to fix the problem quickly.

Sears Home Services on April 22, 2025

Bryce S

April 16, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 15, 2025

Nancy L

April 14, 2025

Brady left the job without the filter functioning. It it has a very thin flow. He said I should put the button until the reservoir fills up to fully function because he had to leave for another job. I have been holding the button for 3o minutes ( enough to only fill 4 16 oz glasses of water) and it is still not working. He needs to return to complete the job. I don’t appreciate that my job was less important to complete that his next job.

Source: Google

Customer service response - We apologize for the trouble you've faced, Nancy. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on March 18, 2025

Holly C

January 13, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on January 13, 2025

Mark P

December 09, 2024

Fixed the problem. Very fast and efficient!

Source: Google

Customer service response - Thank you for your review, Mark! We're glad to hear that the problem was fixed quickly and efficiently.

Sears Home Services on December 09, 2024

Jessica S

December 03, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 03, 2024

Ashley H

October 22, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 22, 2024

Ray W

September 05, 2024

Excellent service. Did a great job. Very nice guy.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear you had an excellent experience with our service.

Sears Home Services on September 05, 2024

Edward F

September 03, 2024

Rodney was the assigned repair technician for my refrigerator to replace the main food compartment evaporator fan. Rodney called me well before arriving in order to let me know when his arrival would occur and to answer questions about the job estmate. Rodney replaced the fan in short order and was very careful with all the plastic parts, shelving, and bins that had to be removed to reach the fan. He worked neatly and skillfully. Rodney made sure every part was reinstalled carefully and made sure everything was clean and fitted properly. He was very customer oriented, polite, and friendly. I am very and completely satisfied with his service!

Source: Google

Customer service response - Thank you for sharing your detailed experience with Rodney's service! We're delighted to hear that you are completely satisfied with his skillful and customer-oriented approach.

Sears Home Services on September 03, 2024

Michael W

August 04, 2024

The service tech was very knowledgeable. He repaired the unit in a very short time.

Source: Google

Customer service response - Thank you for your kind words! We are thrilled to hear that our technician was able to repair your unit efficiently.

Sears Home Services on August 04, 2024

Average Rating: 4.8/5 (27 reviews)