420 W Morris St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Edward F
Rodney was the assigned repair technician for my refrigerator to replace the main food compartment evaporator fan. Rodney called me well before arriving in order to let me know when his arrival would occur and to answer questions about the job estmate. Rodney replaced the fan in short order and was very careful with all the plastic parts, shelving, and bins that had to be removed to reach the fan. He worked neatly and skillfully. Rodney made sure every part was reinstalled carefully and made sure everything was clean and fitted properly. He was very customer oriented, polite, and friendly. I am very and completely satisfied with his service!
Customer service response - Thank you for sharing your detailed experience with Rodney's service! We're delighted to hear that you are completely satisfied with his skillful and customer-oriented approach.
Sears Home Services on September 03, 2024
Michael W
The service tech was very knowledgeable. He repaired the unit in a very short time.
Customer service response - Thank you for your kind words! We are thrilled to hear that our technician was able to repair your unit efficiently.
Sears Home Services on August 04, 2024
Ernie P
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 21, 2024
Joan G
Customer service response - A big thank you, Joan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 19, 2024
Kevin M
Very thorough and courteous
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your feedback and are glad to hear that our service was thorough and courteous.
Sears Home Services on January 22, 2024
Marsha
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 19, 2024
Diane F
Customer service response - A big thank you, Diane, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on January 16, 2024
Donna K
Tech was very apologetic for not be able to fix my washer. Choice Home Warranty on the other hand, I'm not a happy camper with. My claim date was 5/10/24 and as of 7/18/24 has not been resolved. I have a disability and need my washer replaced.
Customer service response - We're sorry for the inconvenience and understand the urgency of your situation. Thank a lot for your patience and for sharing your experience.
Sears Home Services on July 19, 2024
