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420 W Morris St Reviews
Read reviews from customers who used our services at 420 W Morris St
Total reviews
42
Average Rating
4.8/5
Price of $730 for 1 hour of labor is outrageous. Also the time frame of 8am - 5pm should have been narrowed down to 4 hrs, not 9 hours.
Debra W,
Customer service response - We apologize for the concerns regarding pricing and scheduling, Debra. We appreciate your feedback and will work on improving our service.
Sears Home Services on 1760927605317
The technician that came for the repair was nice enough. However, I found out that the technicians DO NOT CARRY SPARE PARTS ON THEIR VEHICLES! So the visit was a complete waste of my time and money. If I had agreed to have the tech repair my refrigerator, I would have had to take a second day off of work. Essentially I paid $138 for the tech to give me the part number for the condenser fan which I have ordered and will replace myself. My recommendation is NEVER use this service. I gave this a one star only because otherwise I couldn't have posted. I wanted to give zero stars. This appliance repair service is a rip-off.
Christopher B,
Customer service response - We apologize for the trouble you've faced, Christopher. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1749007452933
