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1261 Niagara Falls Blvd Reviews
Read reviews from customers who used our services at 1261 Niagara Falls Blvd
Total reviews
171
Average Rating
4.5/5
Todd was great, nice, professional and efficient
reena B,
Customer service response - Thank you for your review, Reena! We're glad to hear Todd provided great, professional, and efficient service.
Sears Home Services on 1769395377693
Jen M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1769134348848
The Repair people were great. However getting an appointment not so easy. When buying an appliance I will ask who will be out to fix it. It took many calls and refreshing a screen to get an appointment within a reasonable time frame. Lowes did not tell us that repairs go through Sears. Which does not have repair men equipped with the tools and parts. We had to have three different appointments over a month till our Washer was repaired. The people that came out were nice guys, however the process is not great.
Faye F,
Customer service response - Thank you for your review, Faye! We're glad to hear the repair people were great, but we're sorry for the inconvenience you faced with scheduling and the repair process. Your feedback is valuable, and we'll work on improving our service.
Sears Home Services on 1768527107096
Both the service people we very nice. Service dates were quick. Unfortunately for me, the problem has not been resolved and because it’s a warranty issue, the warranty company (assurant for Lowe’s) has to do any rescheduling and they are difficult to get a hold of.
Cindy P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1768442309294
Wade S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1766716261672
He was knowledgeable, and did an excellent job. And cleaned up afterward. I would highly recommend him to friends.
Rich B,
Customer service response - Thank you for your review, Rich! We're glad to hear the technician was knowledgeable, did an excellent job, and cleaned up afterward.
Sears Home Services on 1766104163369
Jackie G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1765418142800
Deanne M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1763952795474
Kevin W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1763952795414
Fast and friendly
Tracey S,
Customer service response - Thank you for your review, Tracey! We're glad to hear you found the service fast and friendly.
Sears Home Services on 1763000952830
