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1261 Niagara Falls Blvd Reviews
Read reviews from customers who used our services at 1261 Niagara Falls Blvd
Total reviews
180
Average Rating
4.4/5
Vinny G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1774313388942
Patricia,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1773796187927
Joe was great!
Jerry U,
Customer service response - Thank you for your review, Jerry! We're glad to hear Joe provided great service.
Sears Home Services on 1773015576362
Excellent service
Cynthia M,
Customer service response - Thank you for your review, Cynthia! We're glad to hear you received excellent service.
Sears Home Services on 1771808042807
He was very pleasant and answered any questions I had
Gail M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1770853845153
Rod was a life saver I had an issue with my refrigerator since the beginning of January. he was the first technician to come over and seem like he actually cared about getting it fixed. he got the part that I needed within a day and then the next day he was back out with my refrigerator ready to go. I appreciate him so much
Dominque T,
Customer service response - Thank you for your review, Dominque! We're glad to hear Rod was attentive and efficient in fixing your refrigerator issue.
Sears Home Services on 1769395377653
Todd was great, nice, professional and efficient
reena B,
Customer service response - Thank you for your review, Reena! We're glad to hear Todd provided great, professional, and efficient service.
Sears Home Services on 1769395377693
Jen M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1769134348848
The Repair people were great. However getting an appointment not so easy. When buying an appliance I will ask who will be out to fix it. It took many calls and refreshing a screen to get an appointment within a reasonable time frame. Lowes did not tell us that repairs go through Sears. Which does not have repair men equipped with the tools and parts. We had to have three different appointments over a month till our Washer was repaired. The people that came out were nice guys, however the process is not great.
Faye F,
Customer service response - Thank you for your review, Faye! We're glad to hear the repair people were great, but we're sorry for the inconvenience you faced with scheduling and the repair process. Your feedback is valuable, and we'll work on improving our service.
Sears Home Services on 1768527107096
Both the service people we very nice. Service dates were quick. Unfortunately for me, the problem has not been resolved and because it’s a warranty issue, the warranty company (assurant for Lowe’s) has to do any rescheduling and they are difficult to get a hold of.
Cindy P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1768442309294
