Appointment Lookup
802-552-4364
3760 E Sunset Rd Reviews
Read reviews from customers who used our services at 3760 E Sunset Rd
Total reviews
12
Average Rating
4.3/5
Ray was great! Thanks
David C,
Customer service response - Thank you for your feedback, David! We're glad to hear Ray was great.
Sears Home Services on 1777672359241
James had an excellent understanding of our refrigerator problem. Also, he was a very pleasant person. Even though James did excellent work, Sears was extremely negligent in that it took nearly 6 weeks to receive the part (compressor). I called Whirlpool parts and they verified that the compressor needed was and had been available for the entire time. Seems that Sears simply was not interested in ordering the compressor and really did not care about the customer.
Corinne M,
Customer service response - Thank you for your feedback, Corinne. We're glad to hear James provided excellent service, but we apologize for the delay in receiving the part and any inconvenience it caused.
Sears Home Services on 1771288539223
Brenda W,
Customer service response - Thank you for the amazing 5-star review, Brenda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1762911911801
5
Gilbert M,
Customer service response - Thank you for your 5-star rating, Gilbert! We appreciate your feedback.
Sears Home Services on 1757654718635
Professional and knowledgeable
Eric C,
Customer service response - Thank you for your kind words, Eric! We're delighted to hear you found our service professional and knowledgeable.
Sears Home Services on 1725419813774
Happy with the work on my ac
Miguel R,
Customer service response - Thank you for your feedback! We're glad to hear you're happy with the AC repair work.
Sears Home Services on 1719919431873
Good professional customer service
Louie M,
Customer service response - Thank you for recognizing our commitment to professional customer service. We appreciate your feedback!
Sears Home Services on 1718266163741
Able to follow on computer when repair person was arriving plus received a text. He explained Diagnostic costs . Friendly, efficient and knows his job. Great experience.
Virginia P,
Customer service response - We are pleased to hear about your positive experience with our repair service. Thank you for taking the time to leave a review.
Sears Home Services on 1709778669970
Sandra S,
The technician was as should be showed up did his job was pleasant professional explained what he did were my problem is, you give us a 9-hour window and then show up at the very last time slot. I basically sat in my house for 9 hours waiting for a technician, I don't blame the technician in any way for this ! this is scheduling on Sears appliance repairs end.
Jon R,
Customer service response - We apologize for the inconvenience of the long appointment window, Jon. We're glad the technician was professional and helpful, and we appreciate your feedback to improve our scheduling process.
Sears Home Services on 1750208100084
