2975 E Sahara Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cynthia I
Took a long time to get the part. The website is horrible and phone communication is impossible. But the technicians were great !
Shirley T
Paul P
On time and very knowledgeable
Luis F
It took to long to get the repair part but the thec was great
Lonya Y
Rodney was very respectful to me and my property. Very knowledgeable in his profession and explained everything so I understood what was happening with my oven.
Victor H
von S
Cynthia B
I can't write a review on a service I have not gotten...
Customer service response - We're glad you had a positive experience with Dontrelle, but we apologize for the ongoing issue with your refrigerator. Thank you for bringing this to our attention.
Sears Home Services on March 20, 2024
Rob B
Even though Sears says they do refrigerator repair they don’t work on larger built in units. This is an unfortunate change since they’ve worked on my units before
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 30, 2024
Arlene E
I had to pay $75.00 for the technician to tell me he cant do anything to fix the refrigerator I need to buy a new one even though it still works well.
Customer service response - Thank you, Arlene, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on March 20, 2024
