1245 W Warm Springs Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Carmen C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 13, 2025
Claudette P
Gracious, patient, understanding and easily understood. Had knowledge of the functioning and parts of the refrigerator and we value his evaluation.
Customer service response - Thank you for your feedback, Claudette! We're delighted to hear that our technician provided gracious, patient, and knowledgeable service during your refrigerator evaluation.
Sears Home Services on January 06, 2025
tansm M
James gave me a phone call and gave me a 40 minute "heads up." Arrived on time and went to work. Professional and personable. Kept me posted throughout the process. I know who I'm going to request next time I need service. Thanks.
Customer service response - Thank you for your feedback! We're delighted to hear that Ray provided professional and personable service, keeping you informed throughout the process.
Sears Home Services on December 19, 2024
M T
On time, professional, knowledgeable, and was a pleasure to deal with. I'd request him personally again.
Customer service response - Thank you for your feedback! We're delighted to hear you had a professional and pleasant experience with our technician.
Sears Home Services on December 16, 2024
Kathy E
Jamie/appliance technician provided Excellent customer service!! Thank you to Jamie for all his hard work.
Customer service response - Thank you for your feedback, Kathy! We're delighted to hear that Jamie provided excellent customer service and hard work.
Sears Home Services on December 15, 2024
Wayne R
Replaced old gasket.Rate a 5.
Customer service response - Thank you for your feedback, Wayne! We're happy to hear you had a positive experience with the gasket replacement.
Sears Home Services on December 03, 2024
Barbara K
Christian was very polite, and straightforward about what was going on with my gas range. Unfortunately the range is so old parts were not available. But I do have one, perhaps two of the burners now available to me. Ultimately I need a new range.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 16, 2024
Sean K
He.was great. Got it running. Knew his stuff.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 03, 2024
Darryl M
Great service
Customer service response - Thank you for your feedback, Darryl! We're happy to hear you had a great service experience with us.
Sears Home Services on October 29, 2024
Volks C
Christian, is a very professional, knowledgeable and attention to detail oriented individual. Without him, I doubt my clothes washer would’ve been repaired. Me and my family are very grateful for his service. He takes his time to explain the problems and actually apologized for the delay, which is not even his fault. As far as Cinch, this will be my last interaction with this company. They utilize the Sears Home Services domain, but I confirmed with Sears, that they “are not” Sears. They are Cinch. It has taken 3 months to repair my clothes washer. Think about that. Is that quality service? Absolutely not!
Customer service response - Thank you for sharing your experience with Christian. We're glad to hear he provided professional and detailed service. We apologize for the delay and appreciate your feedback on the process. Please contact us directly if you need further assistance.
Sears Home Services on October 24, 2024
