3917 N Carson Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
Reveka R
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 09, 2025
Patricia A
Technician was timely, and resolved the issue quickly
Customer service response - Thank you for the 5-star review, Patricia! We're glad to hear our technician was timely and resolved the issue quickly.
Sears Home Services on January 05, 2025
Sharon W
very efficient and helpful serviceman
Customer service response - Thank you for the 5-star review, Sharon! We're glad to hear our serviceman was efficient and helpful.
Sears Home Services on November 21, 2024
Kendra M
My technician was timely, efficient and knowledgeable. Scheduling the appointment was easy, however, the automated confirmation system kept telling me I had not confirmed my appointment and I found it difficult to reach someone to confirm my appointment. The service and part were pricey, but I didn’t have any other options in my area. Overall, I’m happy with my experience.
Customer service response - Thank you for your feedback, Kendra! We're glad to hear your technician was timely and efficient, and we apologize for the issues with the confirmation system.
Sears Home Services on November 14, 2024
Loydene D
Dennis is so knowledgeable. He did a fine job. My beautiful fridge is working again.
Customer service response - Thank you for the 5-star review, Loydene! We're delighted to hear Dennis's expertise got your fridge working beautifully again.
Sears Home Services on November 06, 2024
Ron W
He was a excellent communicator and very knowledgeable
Customer service response - Thank you for the 5-star review! We're delighted to hear that our technician's communication and knowledge impressed you.
Sears Home Services on October 10, 2024
Ann M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 10, 2024
Robin C
A 5,Dennis was very professional. Thank you. But you have my last name wrong for my warranty.
Customer service response - Thank you for the 5-star review, Robin! We're glad to hear Dennis was professional. Please contact us directly so we can correct the issue with your warranty information.
Sears Home Services on October 01, 2024
Paula R
The technician was fine. The process is still not finished. Waiting for a refund.
Alexis W
The tech was very helpful, good explanation of what was wrong. Wow, very expensive. 0
Customer service response - Thank you for your feedback! We're glad to hear the tech was helpful and provided a good explanation, though we understand your concern about the cost.
Sears Home Services on September 21, 2024
