3917 N Carson Street Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (61 reviews)

Rich T

June 21, 2024
Source: Google

Customer service response - A big thank you, Rich, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 21, 2024

Joseph K

June 20, 2024

Service Technician Mr. Dennis care, professionalism, dedication to a job well done are examplary. To get Dennis to my home (I have known him for over 15 years) was incredibly frustrating. The automated Sears prompts are horrible. When able to speak with a human-significat language barrier. But I digress. Dennis work is perfection and I highly recommend him by name to work on your appliances.

Source: Google

Customer service response - Thank is for highlighting Mr. Dennis's exceptional service and professional dedication. We apologize for the inconvenience you faced with our automated system and communication barriers.

Sears Home Services on June 20, 2024

Robert R

June 17, 2024
Source: Google

Customer service response - A big thank you, Robert, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 17, 2024

Judy Q

June 13, 2024

Very nice man, fixed my washer and was gone. Don't ever get Choice home warranty, they are a rip off, I went for 3 months with no oven over Thanksgiving and Christmas because they couldn't get an ignighter, told me to find someone, I did the guy used to be a Sears guy and had one on his truck. Sent the receipts to Choice and they refused to pay. I will call Sears from now on. Thank you.

Source: Google

Customer service response - Thank you for sharing your experience; I'm glad we could help with your washer. I'm sorry to hear about the troubles you had with your warranty provider, but we're here for any future appliance repair needs.

Sears Home Services on June 13, 2024

Shelly D

June 16, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 16, 2024

doug K

June 16, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, doug! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 16, 2024

Rae E

February 09, 2024

Problems diagnosed and repaired with speed and courtesy. Will only call Sears repair anytime I have a Kenmore problem.

Source: Google

Customer service response - Thank you for your feedback and for choosing our Sears repair service for your Kenmore appliance needs. We appreciate your support and are glad to hear that we were able to diagnose and repair your problems quickly and with courtesy.

Sears Home Services on February 09, 2024

zarlaz

February 05, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on February 05, 2024

M P

February 07, 2024

Efficient and answered my questions

Source: Google

Customer service response - Thank you for leaving the review. We appreciate your feedback and are glad to hear that we were able to efficiently address your questions.

Sears Home Services on February 07, 2024

Gary S

February 08, 2024

The technician was very through and quickly fixed the problem with my microwave.

Source: Google

Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate the feedback and are glad to hear that our technician was thorough and able to quickly fix the problem with your microwave.

Sears Home Services on February 08, 2024

Average Rating: 4.6/5 (61 reviews)