319 Mount Hope Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mewburn H
Friendly. Very customer service oriented. Quick, clean, and efficient. I would recommend him as a service Rep any time.
Customer service response - Thank you for your positive feedback! We're delighted to hear about your great experience and appreciate your recommendation.
Sears Home Services on September 05, 2024
Paul M
My service tech did an outstanding job with needed items on my lawn tractor. He was friendly and pleasant to talk with. He went above and beyond in running, belt replacements and oil change. Very satisfied with his performance.
Customer service response - Thank you for your positive feedback, Paul! We're thrilled to hear that our technician went above and beyond with your lawn tractor service.
Sears Home Services on August 28, 2024
stephen S
Great guy. Knows what he's doing!
Customer service response - Thank you for your positive feedback, Stephen! We're glad to hear you had a great experience with our knowledgeable technician.
Sears Home Services on August 21, 2024
John B
When I originally made appt, I was concerned that a tech would arrive & diagnose but not be prepared to fix whatever the problem was. David was very experienced and well prepared. His van contained every tool and part he would need to completely replace broken/worn blades...plus do a mini tune-up, change oil, filter, clean air filter, lubrication & inflate tires....all within a very short time. Very happy with his service and professionalism.
Customer service response - Thank you for sharing your positive experience, John! We're delighted to hear that David exceeded your expectations with his preparedness and professionalism.
Sears Home Services on August 21, 2024
Mary L
Very nice gentleman. Unfortunately, my refrigerator could not be fixed due to part not available.
Customer service response - Thank you for your feedback, Mary. We're sorry to hear about the part availability issue, but we're glad you found our technician to be pleasant.
Sears Home Services on August 20, 2024
John T
The technician Brian was competent, professional,and courteous.
Customer service response - Thank you for your positive feedback, John! We're delighted to hear that Brian provided you with competent and courteous service.
Sears Home Services on August 15, 2024
michael C
Very prompt. Kept me advised.
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear you appreciated our promptness and communication.
Sears Home Services on August 15, 2024
Susan D
He was great. Your communications are terrible
Customer service response - Thank you for your feedback, Susan. We're glad to hear you had a great experience with our technician and will work on improving our communication.
Sears Home Services on August 15, 2024
Bonnie M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 15, 2024
Dennis G
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 12, 2024
