319 Mount Hope Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Victor R
Richard was good. He fixed the leak. The problem was that it was the fifth time they were coming to solve this problem. It took Sears a month and a half to fix this problem. And I was without refrigerator all this time.
Customer service response - Thank you for your feedback, Victor. We're glad Richard was able to fix the leak, but we apologize for the delay in resolving the issue.
Sears Home Services on November 19, 2024
Angela H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 12, 2024
Grace C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 03, 2024
EriQ L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 06, 2024
George G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 06, 2024
Anthony A
Technician was precise and finished repairs in a speedy manner.
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 23, 2024
Phil E
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 20, 2024
Richard D
If you can, ask for Jahlil Jahlil was the best technician I’ve ever had for a service call. He took his time to thoroughly inspect the appliance, making sure everything was running smoothly. What stood out most was how well he explained each part of the process. Jahlil walked me through his observations and answered my questions in a clear, knowledgeable way, ensuring I fully understood the condition of my fridge. His patience and dedication were evident as he double-checked all components to rule out any future issues. Unlike other technicians who might rush through a service visit, Jahlil gave me peace of mind by ensuring everything was in top shape and left me confident that he genuinely cared about the quality of his work. If you want a technician who is thorough, skilled, and takes the time to address any concerns, Jahlil is the one to ask for.
Customer service response - Thank you for your wonderful feedback, Richard! We're thrilled to hear that Jahlil provided such thorough and knowledgeable service, ensuring your peace of mind.
Sears Home Services on October 17, 2024
Johnell K
Had an enjoyable experience recognized the problem and made sure everything was corrected
Customer service response - Thank you for your positive feedback! We're delighted to hear you had an enjoyable experience and that everything was corrected to your satisfaction.
Sears Home Services on October 16, 2024
Keith C
Very knowledgeable and helpful
Customer service response - Thank you for your positive feedback, Keith! We're thrilled to hear you found our service knowledgeable and helpful.
Sears Home Services on October 13, 2024
