319 Mount Hope Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dennis G
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 12, 2024
Richard L
Took dryer apart.found the problem.fix it .was very pleasant and knew what he was doing. This does not happen very often. Very pleased.
Customer service response - Thank you for acknowledging our expertise and pleasant service. We're thrilled to hear you're pleased with our work.
Sears Home Services on August 11, 2024
Bernardo D
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 11, 2024
Lynn S
Jose was great. He fixed our problem right away. He was neat and courteous as well.
Customer service response - Thank you for your kind words! We're glad Jose was able to assist you effectively and courteously.
Sears Home Services on August 04, 2024
David S
Customer service response - Hi David, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 01, 2024
Anna V
Robert was knowledgeable and got our dishwasher back to working condition in no time! Polite and great communication!
Customer service response - Thank you for sharing your positive experience with Robert and our service. We're thrilled to hear your dishwasher is working well again!
Sears Home Services on July 28, 2024
Suzanne R
Customer service response - Thank you so much for the fantastic 5-star rating, Suzanne! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 25, 2024
Linda F
unfortunately the original install date had to be postponed because the part was labeled as "on order" when it was actually delivered weeks ago. Otherwise the installer was great.
Customer service response - We apologize for the confusion regarding the part status and appreciate your understanding concerning the reschedule. It's great to hear that you had a positive experience with our installer. Thank näkemästä!
Sears Home Services on July 24, 2024
Allie M
Our technician was thorough and worked quickly to get our AC unit working properly again. Thank you!
Customer service response - We're delighted to hear about your positive experience with our technician and the quick repair of your AC unit. Thank you for your feedback!
Sears Home Services on July 20, 2024
Dorothy S
Mohan, the refrigerator tech, was helpful, knowledgeable and quick. He knew what he was doing, did it well and offered advice on keeping the refrigerator in good shape. He was a joy to have. I give him a 5. Your scheduling department I would give a 1. They were courteous so i give them a 1, but the scheduling was never right, Neither the times nor the instructions I gave as to the problem.
Customer service response - Thank you for acknowledging Mohan's expertise and service. We apologize for the issues with scheduling and will work to improve this aspect of our service.
Sears Home Services on July 17, 2024
