319 Mount Hope Ave Reviews
Read reviews from customers who used our services at 319 Mount Hope Ave
Total reviews
312
Average Rating
4.7/5
Fit it all are horrible I don’t know why GE has a contract with them. They give you the runaround don’t call you back. First they came and told me they had to order the parts and that they would call me back to schedule another appointment and after three weeks of not hearing from them I called and they told me they were waiting on GE I called GE and then after they gave the runaround to the person who was on the phone with them from GE they went and told her that my case was closed, which they didn’t say in the beginning, then they told me that they were waiting on GE to approve something. GE said that they told them that there was nothing wrong. So it was a lot of he said she said and nothing done except waste my time. Lies and laziness is all I got from them and I’m calling to understand why after telling me they needed parts THEY are no saying nothing is wrong. HORRIBLE service definitely don’t recommend and be careful with “great” reviews because many companies pay people to write good reviews. I am sorry but this company is horrible and I can’t see how they got any good reviews unless they are paid for.
Live, L,
Customer service response - Thank you, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1712503641993
Dryer repair - 600 dollars for a 34 dollar part. Diagnostic fees was listening to the appliance for 60 seconds. Don't be fooled. Appliance cleaning was looking at my lint catcher.
Mike M,
Customer service response - Thank you, Mike, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1705563688303