Appointment Lookup
802-552-4364
808 Route 46 Reviews
Read reviews from customers who used our services at 808 Route 46
Total reviews
176
Average Rating
4.6/5
Poppy S,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1725276697066
The technician was very knowledgeable and executed the repair in a timely fashion.
John L,
Customer service response - Thank you for taking the time to share your positive experience with our technician. We're glad to have provided you with timely and expert service.
Sears Home Services on 1712191784390
He was there for 40 min total and quickly fixed the oven igniter in 15 min ($90 part). He did a good job. He was pleasant. However, the price was absurd. This should not have costed $440.00 I blame sears. $350 for a guy to replace an igniter. He wasn’t even there for an hour.
Joe M,
Customer service response - We're glad to hear the technician did a good job and was pleasant, Joe. We understand your concern about the pricing and appreciate your feedback.
Sears Home Services on 1764128262410
Bryan did a good job on the oven, and was very nice. However, the price was exorbitant. On the first day they never showed up and didn't call. They also make it literally impossible to speak to a person at any point in the process. For those reasons I will never use Sears again.
Joseph M,
Customer service response - We're glad to hear Bryan did a good job, Joseph. We apologize for the missed appointment and communication issues, and we appreciate your feedback to help us improve our service.
Sears Home Services on 1764128353868
I made an appointment for 8:00-12:30 and took time off from work to be home.8-12:30 came and went and my appointment was pushed back to 2:00. As two o'clock approached my appointment was moved back to 4:00. I tried calling customer service and was only able to talk to an AI Bot that said they understood my frustration but there was nobody I could talk to. ABSOLUTELY HORRIBLE SERVICE.
John R,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1768353846633
The technician did not wait for the heating system to come up and went away too soon. Our heating system is still not working. He did reslove the issue with the split system
Bandana J,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1766106702234
After 3 unsuccessful, or last minute cancellations of sceduled appt. to fix my trash compactor, guy showed up this morning at 9:30. He rang doorbell. We answered him through our intercom. He told us who he was and since he didn’t call in advance or notify us through text that he was on his way, we weren’t dressed yet and my husband told him to go around back to our garage door and he’d put it up remotely. He also told tech the inner door was open. He then GOT IN HIS TRUCK AND DROVE AWAY! 😡😡😡 This operation STINKS!!!!!!!
Kathy D,
Customer service response - We apologize for the trouble you've faced, Kathy. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753406467018
Juan the technician was very rude to me and my wife and very disrespectful . He was supposed to come and place the over/microwave combo in it’s place and the way it was before he repair the unit few weeks ago but he said he is not responsible to do so and left.
Emad N,
Customer service response - We're really sorry to hear about your experience, Emad. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1746400144847
My technician addressed by dryer problem by replacing the thermostat. However the problem has re-occurred again the next day. Though they have a 30 day guarantee for the same issue, its very hard to schedule the appointment. The automated assistant and AI agent are very frustrating and no technician is being assigned for a problem when they re-occur.
Suresh K,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1744243590881
The Technician failed to find a parts list for my KitchenAid refrigerator and could not order a replacement part. This was a waste of two hours of my time and $68
Michael F,
Customer service response - We apologize for the trouble you've faced, Michael. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1741825001676
