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51 US Highway 1 Reviews
Read reviews from customers who used our services at 51 US Highway 1
Total reviews
279
Average Rating
4.7/5
Good tech.
Tech was on time, very professional. Cleaned after his work.
Danish A,
Hillsborough, NJAwesome person
Wonderful service. Lot of heads-up and follow up. On time service. Well planned and good process. Only thing I would point is the service person not removed shoes inside home. Nobody likes to wear work shoes inside home. Apart from this he is an expert and professional and friendly.
Sunilkumar R,
Princeton, NJWash machine repair
It took 2 months to get my wash machine repaired. This wasn't entirely the technician's fault but partially the long wait time for the repair parts and the rescheduling personnel.
Jeffrey R,
N Brunswick, NJJohn
He was knowledgeable about repairing the fridge. My home has carpet, I asked him to wear shoe boots, he refused due to insurance reasons His tone of voice was rude. Not apologetic at all.
Veronica V,
Hillsborough, NJNeed tech to come back to unclog line
Freezer has been defrosted Need tech to come back to unclog line
Joe A,
Cranbury, NJthe detection of cause ok water leak and repair
the sears mechanic came and checked and said two things 1 change the air filter that is causing back pressure and the leak aging pipe to be replaced i changed the filter and called a handyman for pipe replacement. this guy checked all over and found the real cause of the water leakages. water was leaking not through the pipe joint but was leaking due to clogged tubing he cleaned the clogging using bleaching . saw the clogged material coming out in wash basin. and gave me some very useful tips for cleaning the pipeline. your mechanic did not do a through job and i had to spend extra 1250 for the handyman services.
Jagdish D,
Edison, NJCustomer service response - Dear, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1721252232071
I didn't receive proper service
He didn't solve my issue with my heat. Its 25 degrees and I have no heat
John T,
Somerset, NJCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1767663219341
Dryer Service Incomplete
Repair has not been completed for the dryer. The Universal Connect Dryer Vent pipe/duct has not been installed to allow for clothes to dry and no follow up has been made
Ruma C,
E Brunswick, NJCustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1758663475077
Mark?
Serviceman has not shown up so it's not possible to provide any comments. Not showing up is no good.
Joseph D,
South River, NJCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1732926457575
Technician did not show up for the appointment
THE WORST TECHNICIAN IN THE HISTORY OF THE WORLD. I WILL NEVER USE THIS SERVICE AGAIN
Barbara T,
Franklin Park, NJCustomer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1725658881681