222 Bridgeton Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (35 reviews)

Wendy K

September 25, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on September 25, 2024

Elizabeth R

September 24, 2024

Ryan was great! He troubleshot a model he had never worked with, isolated the problem and FIXTED IT! We really appreciate your competence, skill and kindness. Thank you!

Source: Google

Customer service response - We're thrilled to hear that Ryan was able to troubleshoot and fix the issue with your appliance. Thank you for appreciating his competence, skill, and kindness!

Sears Home Services on September 24, 2024

Pete K

September 17, 2024

He solved the issue very quickly.

Source: Google

Customer service response - We're delighted to hear that the issue was resolved swiftly. Thank you for sharing your positive experience with us!

Sears Home Services on September 17, 2024

Ryan S

September 15, 2024

Rob came, quickly diagnosed the problem with our dryer, and replaced the broken part. Easy, fast and it works perfectly again! Very nice guy.

Source: Google

Customer service response - We're delighted to hear that Rob was able to quickly diagnose and fix your dryer issue. Thank you for sharing your positive experience with us!

Sears Home Services on September 15, 2024

Marcello S

September 10, 2024

The technician was professional and polite

Source: Google

Customer service response - Thank you for your kind words about our technician's professionalism and politeness. We're glad you had a positive experience with our service!

Sears Home Services on September 10, 2024

j0emar55

August 13, 2024

Showed up on time. Very competent , new what he was doing. Solved the problem. Great service!

Source: Google

Customer service response - We're thrilled to hear that our team's punctuality and expertise led to a swift resolution of your issue. Thank you for recognizing our commitment to great service!

Sears Home Services on August 13, 2024

Tina L

August 08, 2024

Ken went above & beyond today. I had a difficult time with customer service and receiving parts. I ordered my own part from Amazon & it arrived in 2 days. Sears told me it's back ordered for 2 weeks. Ken understood my complete frustration & ensured my dryer was in working order.

Source: Google

Customer service response - We apologize for the inconvenience with customer service and the delay in parts, but are thrilled to hear Ken could assist and resolve the issue with your dryer. Thank you for sharing your positive experience!

Sears Home Services on August 08, 2024

Joan S

July 31, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on July 31, 2024

Massimino R

July 30, 2024

technician was very knowledgeable, polite, took care of the problem we had with our dryer

Source: Google

Customer service response - We appreciate your feedback and are thrilled to hear our technician was able to resolve your dryer issue effectively. Thank you for choosing our service!

Sears Home Services on July 30, 2024

Lori H

July 02, 2024

He seemed very knowledgeable and was efficient.

Source: Google

Customer service response - Thank you for acknowledging our technician's expertise and efficiency. We're glad you were pleased with the service.

Sears Home Services on July 03, 2024

Average Rating: 4.5/5 (35 reviews)