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300 Quaker Bridge Mall Reviews
Read reviews from customers who used our services at 300 Quaker Bridge Mall
Total reviews
210
Average Rating
4.8/5
Dishwasher repair
Booked the service, which keep getting cancelled multiple time without informing and taking consent from my side. It got fix, but not working defaulting the last setting for next run. Technician promised he will order other parts and come back again in a week time to fix, and once he left the home closed the ticket. Looks like miscommunication to me on a lot of fronts. Not sure if this home service is even worth it.
Omer A,
Princeton, NJCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. We look forward to hearing from you.
Sears Home Services on 1722547184364
Inexperienced
Wayne was unable to locate the problem with my refrigerator. He even broke one of the lines when moving the refrigerator. With the assistance of my husband, he found the problem, but was guessing before my husband's input. I expected a highly skilled and experienced person to come fix my refrigerator and got someone who was unsure.
Elizabeth G,
Flemington, NJCustomer service response - Dear Elizabeth thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1696023878187
Worst Service Ever
I wish there was a Zero Star option. Worst Service ever.
Raghib M,
Skillman, NJCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1748051370440
Sears Tech
Tech was amazing and had much knowledge. He was very kind and helpful
Matthew K,
Flemington, NJCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1740610357489
Terrible!! Don't come to the appointment or call with nonsen
Terrible!!! Don't come to the appointment that scheduled or call you with some nonsense story!! They did this to me two days in a row!! I'm over this service!! Terrible!! 😡😡😡😡 the rate is 00000
Michelle M,
Princeton, NJCustomer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1738709561459
Horrible fridge not working
I just got an email. He forged my signature. I told him on arrival the fridge is cool today but has not been is inconsistent. Also, the fridge didn't run for a day. He was leaving and asked if he was addressing the fact that the fridge doesn't stay cool. His answer was if it is running today I can't do anything and hummed and walked out.
Robyn N,
Princeton, NJCustomer service response - Dear Robyn thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1705098025225
Not happy with the service
He gave wrong diagnosis. Its just normal wear and tear.
Srinivasa I,
Princeton Jct, NJCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1697233214373
I Should Have Gone With GE
I have all GE appliances in my kitchen and normally use GE for repairs. I called around and Sears was able to come next day to repair the refrigerator. I decided to go this direction. From the moment I opened the door for the technician, I felt something was odd. He was standing on my porch and it took him a minute to realize I had opened the door. When he finally turned his head to face me he seemed a bit shocked (never had this happen before). I led him to the kitchen and he began to look at the appliance. I hung around for the first few minutes then went into the next room and sat down. I heard him say "Do you have the owner's manual?" At this point I became a bit concerned. I did have the manual and I gave it to him. He tinkered for a bit longer then asked me how much I was tied to the refrigerator because it was going to cost me over $1,000 to repair it. When I aske him what was the problem, he couldn't explain it. He also didn't seem confident the repair would fix it. He asked me to accept a phone call to bill me for the call. Then he handed me a paper towel with the amount of the bill and told me that was my receipt. (I did get an electronic receipt). This was the strangest repair call I have ever had and will not be going in this direction again. I will wait a few extra days for GE. Customers should never feel uncomfortable in their own homes. Disturbing.
Very Concerning,
Robbinsville, NJCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1695503531227
Dishwasher repair
Did not perform the service stating it takes 2 people to performs the task. He should have known prior to coming what the task is and what is required from his side. Right after he left a subcontractor came and fixed the appliance single handed. In 20 minutes.
Ketan P,
Princeton, NJCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1695245536335
Samsung
This service receive an F the problem was never solved. We are being told one thing by the technician and when I call pc Richard I'm told something else. I'm calling better business bureau. Again I give this service an FF x2
Alva G,
Trenton, NJCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1695073530977