436 Main St Reviews
Read reviews from customers who used our services at 436 Main St
Total reviews
116
Average Rating
4.8/5
Waited all day for repair person to come. He came at 5:30pm.
Don M,
I am pleased with Sears Appliance Repairs. They have improved a lot since a few years that I had to call them for repairs. They are professional, fast, etc. Excellent work!
ComboEmpire,
excellent service performed in a timely manner
Lee S,
Dana T,
Patrica W,
Technician was excellent! Communication with Sears Home Services telephone representative VERY POOR! My building doesn't allow repairs before 9 am. This info IS NOT communicated to tech. Written certificate of insurance needed and telephone representative failed to communicate this also. Texts and email alerts telling me tech on the way arrived hour after tech left. VERY poor communication. Phone # to tech or company providing service should be given to customer. This is not the first time this has happened!
Frania M,
He was great thank you
Kyle S,
BRETT P. was EXCELLENT- friendly and knowledgeable. Great representation of the company. Thank you!!
Dina B,
Customer service response - Thank you for taking the time to leave a review and for your kind words about Brett P. We are glad to hear that he provided excellent service and represented our company well. We appreciate your business!
Sears Home Services on 1707199880779
He did not stay long enough to answer my questions. 1. what the temperature be set for freezer & refrigerator. 2. Get the ice maker to work.
anthony R,
Customer service response - Thank you for your feedback, Anthony. We apologize for the incomplete visit and recommend contacting us directly to address your questions about the freezer, refrigerator, and ice maker.
Sears Home Services on 1775668916056
Refrigerator Door not closing properly. Courteous tech. Knowledgeable. Efficient. Actual labor time was only half hour. Feel pricing was on the high side. The door needed to be taken off and realigned to correct the door sagging.
Samundar S,
Customer service response - Thank you for your review, Samundar! We're happy to hear our technician was courteous and efficient, and we appreciate your feedback on pricing.
Sears Home Services on 1759192469760